DEPARTMENT OF EDUCATION AND EARLY CHILDHOOD DEVELOPMENT (Anglophone sector)

Website: www2.gnb.ca/content/gnb/en/departments/education.html
Telephone: (506) 453-3678
Fax: (506) 457-7835

Place 2000
250 King Street
PO Box 6000
Fredericton, NB E3B 5H1
Find this location on Google Maps

Atlantic Provinces Special Education Authority (APSEA)

Website: www.apsea.ca
Telephone: (902) 424-8500
Fax: (902) 424-0543

APSEA Resource Centre
5940 South Street
Halifax, Nova Scotia
B3H 1S6
Find this location on Google Maps

In co-operation with each of the Atlantic Provinces, APSEA is responsible for services to students who are blind or visually impaired, deaf or hard of hearing from birth to 21 years of age who are residents of Atlantic Canada. Depending on the student’s needs, services are provided in the student’s home, local school or through a resource centre in Halifax.

Supervisor for Educational Services for Students who are Deaf and Hard of Hearing
Telephone: (506) 444-4712
Fax: (506) 462-2301

Department of Education and
Early Childhood Development
PO Box 6000
Fredericton, NB E3B 5H1

Services offered in the communities of New Brunswick are:

  • a training and development program for parents of preschoolers who are deaf or hard of hearing
  • itinerant teacher, tutor and consultative support for students who are deaf or hard of hearing in regular classes
  • resource for students who are deaf or hard of hearing
  • education assistants/interpreters
  • provision of adapted materials and special equipment

Provincial Supervisor Students with Visual Impairments
Telephone: (506) 444-4737
Fax: (506) 462-2302

Department of Education and Early
Childhood Development
PO Box 6000
Fredericton, NB E3B 5H1

Services offered in the communities of New Brunswick are:

  • preschool programs
  • consultative services
  • itinerant teacher support for students with visual impairments in regular classes
  • provision of adapted material (e.g., Braille and large print textbooks, taped material)
  • provision of specialized equipment
  • orientation and mobility services
  • transition services for students with visual impairment

You may also contact the superintendent of your school district for information on
these services.

Integrated Service Delivery (ISD) for at-risk children and youth

Website: http://www2.gnb.ca/content/gnb/en/departments/education/isd.html

Children and youth can benefit from a variety of services provided by professionals working together as a team. The goal is to streamline access to the services for the benefit of the child or youth and their family.

The Integrated Services Delivery (ISD) approach involves close collaboration among team members and participating departments (i.e. Education and Early Childhood Development, Social Development, Health, Public Safety, school districts and regional health authorities). ISD Child and Youth (C&Y) Team members work closely with student services staff in schools. A variety of services are available, and may be delivered in schools and community settings.

Integrated Service Delivery (ISD) services are available in the Charlotte County, Acadian Peninsula, Saint John, Sussex, Miramichi and Chaleur-Restigouche areas. For more information or to access services in these areas, call your school or your local mental health clinic.

Respect – Diversity – Inclusion

Website: www2.gnb.ca/content/gnb/en/departments/education/k12/content/rdi.html

Inclusive education is a pairing of philosophy and pedagogical practices that allow each student to feel respected, confident and safe so he or she can learn and develop to his or her full potential. It is based on a system of values and beliefs centered on the best interests of the student, which promotes social cohesion, belonging, active participation in learning, a complete school experience, and positive interactions with peers and others in the school community.

These values and beliefs will be shared by schools and communities. Inclusive education is put into practice within school communities that value diversity and nurture the well-being and quality of learning of each of their members. Inclusive education is carried out through a range of public and community programs and services available to all students. Inclusive education is the foundation for ensuring an inclusive New Brunswick society.

Student Services

Website: Student Services

The responsibilities under Student Services include the development, implementation and coordination of special education programming, which includes all areas of learning difficulties and learning disabilities.

Student Services also encompasses other areas of support to students and to the K-12 system in the areas of comprehensive and developmental guidance and counseling, including that of career and life role development; school and district positive learning environments; students at-risk programs, including alternative educational programs; enrichment and gifted students and student leadership.

Student Services personnel work with School District personnel to ensure that students are provided with support services to learning which include, among others, speech and language therapy, social work, psychology and health supports. Student Services provides consultative support to schools, school districts, and other government departments, both provincially and nationally. In addition, consultative services and support are provided to non-
government agencies that render services to schools.

Day Care Assistance Program

Finding affordable, quality child care for your children is often a difficult task for most parents, and many families struggle each month to pay for child care. Education and Early Childhood Development can help. Changes to our Day Care Assistance Program have increased the number of New Brunswick families eligible for financial assistance.

The Day Care Assistance Program is designed to help your family access financially affordable, quality child care at a licensed child day care facility. Parents who do not have access to a licensed day care facility may be eligible for assistance under the Alternative Child Care Program.

There are certain conditions that will be considered when reviewing your application. If you are working, attending school, or undergoing medical treatment, you may be eligible for funding.

*Your family’s monthly net income after involuntary deductions (i.e. income tax, employment insurance, Canada Pension Plan, etc.). Your GST/HST Credit and the Canadian Child Tax Benefit are not considered income. **These amounts are based on 23 days per month and are paid per child to your facility directly.

The day care assistance is paid directly to the child care provider. You will be responsible for paying any difference between the actual cost of your child care and the subsidy amount approved by Social Development.

This program is designed to help you with your monthly day care costs and is not intended to cover the total cost.
The provincial government is committed to supporting affordable, accessible, quality child care for children in New Brunswick by providing financial assistance to our licensed child care facilities through Social Development and by providing financial support to parents through the Day Care Assistance Program.

Please contact your regional Social Development Office; financial help may be a phone call away.

  • Moncton (Region 1) – 1-866-426-5191
  • Saint John (Region 2) – 1-866-441-4340
  • Fredericton (Region 3) – 1-866-444-8838
  • Edmundston (Region 4) – 1-866-441-4249
  • Restigouche (Region 5) – 1-866-441-4245
  • Chaleur (Region 6) – 1-866-441-4341
  • Miramichi (Region 7) – 1-866-441-4246
  • Acadian Peninsula (Region 8) – 1-866-441-4149

New Brunswick’s Early Learning and Child Care Curriculum

New Brunswick’s Early Learning and Child Care Curriculum is a guide designed to support parents and caregivers in creating stimulating and nurturing learning environments for young children. It is based on up-to-date research on how to maximize children’s learning so that they can grow to their fullest potential with dignity, a sense of self-worth and a zest for living.

Children learn well before they enter a class-room for the first time. In fact, children learn from the moment they are born and you, as parents, are their first teachers. In order for children to thrive they need their relationships, especially with you, to be nurturing, loving, secure, and positive. Their environments must be safe, flexible and engaging. They must also have plenty of opportunities for play that promotes creativity, imagination and learning.

With all of the information on child development and early learning that is available, it can get confusing. To help simplify that search for information on how to best support your child’s learning experiences, we are making available to you the Early Learning and Child Care Curriculum. This curriculum is a collection of recent research and best practices on child development and early learning from around the world.

Services for Preschool Children with Autism

The province contracts with authorized agencies across the province to provide intensive behaviour intervention services to preschool age children with Autism Spectrum Disorder.

The child must be diagnosed with Autism Spectrum Disorder.

The child must be a resident of New Brunswick including children living on a First Nations reserve.

The child is eligible until the beginning of the school year in which they become 5 years of age.

Once a child has been diagnosed, they are referred to an authorized agency in their area which provides the following services:

  • Personal Learning Plan (PLP) development and management;
  • Direct one-to-one intensive intervention up to 20 hours week;
  • Clinical supervision;
  • Collaboration with health care professionals working under Regional Heatlh Authorities;
  • Transition-to-kindergarten planning and
  • Ongoing monitoring and review of Personal Learning Plan.

Contact information
Email: [email protected]
Toll free number: 1-855-453-2950

Child Day Care Services Program

This department is responsible for the approval and monitoring of early learning and childcare facilities in the province. The Minister of this department is provided with the authority to represent the public interest for the safety and healthy development of young children, up to age 12, who are in non-parental early learning and child care arrangements. The department approves, renews, monitors and investigates day care facilities, as defined under the Day Care Regulation 83-85.

The Day Care Regulation sets out the approval and renewal requirements for early learning and childcare centres and community day care homes. Maximum centre size is 60 spaces. Community day care homes must not exceed 6 children of a combination of ages or where solely school age children are cared for no more than 9 children. Both facility types include the children of the operator up to age 12. Detailed information packages outlining the approval requirements are available from one of the department’s regional offices. Prior to operating and annually thereafter, individuals who intend to provide child day care services must submit an application to the department. All approved facilities are inspected annually. Depending on the facility’s compliance history, monitoring frequency may range from a minimum of 1 to 3 additional visits per year. The associated functions are delegated to regional Early Childhood Services Coordinators located in the department’s 7 districts.

Early Intervention Program

The Early Intervention Program is delivered through 7 Family and Early Childhood agencies within School District boundaries. The Program offers targeted services to families of children aged 0 to 8 who are at greatest risk of developmental delays. It provides screening, assessment, intervention and case management services to families and connects families to other helpful resources when intensive intervention is not recommended.

The goals of the program focus on healthy childhood growth and development, quality parent-child interaction, and family wellness through voluntary in-home visitation, among other activities.

Family and Early Childhood Agencies offer the following services:

  • In-Home Visitation;
  • Infant-Parent Attachment Program;
  • Group-Based Parent Support;
  • Creative Outreach;
  • Transition-to-school activities related to the Early Years Evaluation – Direct Assessment (EYE-DA) and follow-up.
  • Referral and intervention plan for the Developmental Child Care program; and
  • Be the single entry point for their services by accepting referrals from all professionals, as well as from parents/legal guardians;
  • Screen for service eligibility, assess the family need (s), and assume the case management responsibilities, using standardized and validated tools to identify the risk and protective factors and to help build an individual family service plan based on the needs of the child and his family;
  • Develop goals and outcome indicators for each child and family receiving services;
  • Maintain up to date enrollment, retention, and service completion data.

Family and Early Childhood North
78 Henderson Street
Miramichi, NB E1N 2R7
Find this location on Google Maps
Telephone: (506) 778-6532 or 1-855-778-6532
Fax: (506) 778-6519
E-mail: [email protected]

Family and Early Childhood East
410 – 22 Church Street
Moncton, NB E1C 0P7
Find this location on Google Maps
Telephone: (506) 853-3061 or 1-855-238-3694
Fax: (506) 857-3990
E-mail: [email protected]
Website: facebook.com/faecae

Family and Early Childhood South
490 Woodward Avenue
Saint John, NB E2K 5N3
Find this location on Google Maps
Telephone: 1-855-383-5437
Fax: (506) 643-2020
E-mail: [email protected]

Family and Early Childhood West
7 – 261 Connell Street
Woodstock, NB E7M 1L2
Find this location on Google Maps
Telephone: (506) 325-4493
Fax: (506) 325-4508
E-mail: [email protected]

Talk with me Program
Offers free information and training to parents, community partners and the general public. It helps prevent communication and learning difficulties for all children from birth to 5 years of age.

To find out more on the programs and services in your area, contact your local school district:

  • Anglophone North School District: 1-888-623-6363
  • Anglophone East School District: (506) 856-3617
  • Anglophone South School District: 1-877-492-8255
  • Anglophone West School District: (506) 453-3316 or 1-877 691-8800

DEPARTMENT OF ENERGY AND RESOURCE DEVELOPMENT

Website: www2.gnb.ca/content/gnb/en/departments/erd/natural_resources.html
Office & permitting Administrator
Fish and Wildlife Branch
PO Box 6000
Fredericton, NB E3B 5H1
Telephone: (506) 453-2189
Fax: (506) 453-6699

Disabled Hunter Card

Website: Disabled Hunter Card

A Disabled Hunter card authorizes the holder to hunt from a stationary motor vehicle.

This program is intended for persons having a permanent serious physical disability which restricts mobility of the lower limbs and any application submitted will be considered on that basis.

“One who has a permanent physical impairment of the lower limbs which severely restricts mobility to the effect that he/she is unable to walk more than 50 meters on level ground without the use of a cane or other assistive device”.

Please allow six to eight weeks for processing your application.

Completed application forms may be faxed, mailed or delivered in person to the address noted above and will be accepted any time during the year.

DEPARTMENT OF FINANCE

Website: http://www2.gnb.ca/content/gnb/en/departments/finance.html
Refund Section
Revenue & Taxation Division
Department of Finance
PO Box 3000
Fredericton NB E3B 5G5
Telephone: (800) 669-7070

Provincial Vehicle Tax (PVT)
Website: Provincial Vehicle Tax (PVT)

The Province of New Brunswick may refund the Provincial Vehicle Tax (PVT) (15%) on private sale transactions for persons with disabilities if:

  • the passenger vehicle, truck, or van is specially equipped with a device to enable a wheelchair or scooter to enter or leave the vehicle (e.g. hydraulic lifts); or
  • the passenger vehicle, truck, or van is specially equipped with auxiliary driving controls that are used to facilitate the operation of the vehicle (does not include spinner knobs); and
  • the passenger vehicle, truck, or van is not operated by any person for the purpose of earning a profit for any person or as part of any undertaking carried on for gain; and
  • the claimant is not eligible for any other GST/HST credit or rebate related to this purchase.

Necessary Documentation:

  • Copy of Bill of Sale and New Brunswick Tax Receipt;
  • Proof that the passenger vehicle, truck, or van is specially equipped with a device to enable a wheelchair or scooter to enter or leave the vehicle; or
  • Proof that the passenger vehicle, truck, or van is fitted with auxiliary driving controls that are used to facilitate the operation of the vehicle; and
  • A letter from a medical practitioner certifying person is disabled.

Generally, Service New Brunswick Centres collect the PVT at the time of registration. Legislation permits a number of exemptions and refunds.

Harmonized Sales Tax (HST)
Website: Harmonized Sales Tax (HST)

The Province of New Brunswick may refund the 10% provincial portion of the HST (the additional 5% paid is the federal portion) paid upon the purchase of a passenger vehicle, truck, or van through a dealership or company with a valid GST number by persons with disabilities if:

  • the passenger vehicle, truck, or van is specially equipped with a device to enable a wheelchair or scooter to enter or leave the vehicle (e.g., hydraulic lifts); or
  • the passenger vehicle, truck, or van is specially equipped with auxiliary driving controls that are used to facilitate the operation of the vehicle (does not include spinner knobs); and
  • the passenger vehicle, truck, or van is not operated by any person for the purpose of earning a profit for any person or as part of any undertaking carried on for gain; and
  • the claimant is not eligible for any other GST/HST credit or rebate related to this purchase.

Necessary Documentation:

  • proof that HST was paid (copy of Bill of Sale)
  • proof that the passenger vehicle, truck, or van is specially equipped with a device to enable a wheelchair or scooter to enter or leave the vehicle; or
  • proof that the passenger vehicle, truck, or van is specially equipped with auxiliary driving controls that are used to facilitate the operation of the vehicle; and
  • a letter from a medical practitioner certifying that the person is disabled.

Any inquiries relating to all other types of Harmonized Sales Tax (HST) credits/refunds must be directed to the Canada Revenue Agency at 1-800-959-5525.

DEPARTMENT OF HEALTH

Website: http://www.gnb.ca/0051/index-e.asp
HSBC Place
PO Box 5100
Fredericton, NB E3B 5G8
Telephone: (506) 457-4800
Fax: (506) 453-5243
Email: [email protected]

Early Childhood Initiatives

The two Regional Health Authorities provide Early Childhood Initiatives services.

Early Childhood Initiatives offer prenatal services that foster healthy pregnancy, and postnatal services that promote the healthy development of children from birth to age 5 years. Among the services included are screening, home visiting, provision of nutritional supplements and referral.

Participation is voluntary for all services. Potential clients may self-refer, be referred by a professional, or by a third party. Eligibility criteria exist for some of the Early Childhood Initiatives programs and individuals are assessed when services are requested.

Extra-Mural Program

The New Brunswick Extra-Mural Program (EMP) provides home health services to New Brunswickers of all ages in their homes and/or communities.

EMP services are publicly funded and provided by the Regional Health Authorities.

People living within New Brunswick with a valid Medicare card (or in the process of receiving one) are eligible to receive Extra-Mural services, as long as health care needs can be met safely in the home.

The EMP has the mandate to provide and/or facilitate:

  • An alternative to hospital admissions;
  • An alternative to or postponement of nursing home admission;
  • Early discharge from hospitals;
  • Long-term care;
  • Palliative care;
  • Rehabilitation services; and
  • The coordination of support services.

For more information regarding the EMP, please consult your local EMP office or your family doctor.

Healthy Learners in School Program

The Healthy Learners in School Program is a Public Health program available through the Regional Health Authorities.

The Healthy Learners in School Program develops and supports health promotion efforts that:

  • Involve all areas of health which includes physical, emotional and social health
  • Aim to prevent injury and disease
  • Support healthy decision-making and behaviors which will last into adulthood
  • Encourage successful learning
  • Public Health nurses with the Healthy Learners in School program work at the school district level with the District Health Committee. At the high school level, nurses work with a School Health Committee. These committees have representatives from the district, its schools, principals, teachers and parents, as well as communities

Healthy Toddler Assessment

The Healthy Toddler Assessment is provided by the two Regional Health Authorities. The assessment targets 18-month-old children and is delivered by public health nurses. This assessment is in addition to the work that Physicians and Nurse Practitioners do in supporting parents in the healthy development of their toddlers.

For more information regarding the Healthy Toddler Assessment, contact your local Public Health clinic.

Influenza Immunization

Publicly funded influenza vaccine is provided for individuals who are at high risk for influenza related complications through Public Health Offices, Victorian Order of Nurses, some pharmacies, family physicians, and other health care providers.

New Brunswick Drug Plan

The New Brunswick Drug Plan is a prescription drug plan that provides drug coverage for New Brunswickers without drug insurance.

New Brunswickers with a valid Medicare card can enroll in the plan. The plan covers drugs listed on the New Brunswick Drug Plan Formulary.

Any New Brunswicker who has questions about the New Brunswick Drug Plan may call the information line at 1-855-540-7325 or email [email protected]

Information for Drug Plan Members
After you submit your completed application, your premium will be calculated based on your family income, which is verified with the Canada Revenue Agency. Consent is required from each adult applicant to verify income with the Canada Revenue Agency. If we don’t receive consent, enrollment can proceed and the premium will be based on the highest income band for the family.

Premium payment is due on the first day of the coverage period. There are two options for paying your premiums for coverage under the New Brunswick Drug Plan:

  • Monthly – your premiums can be automatically deducted from your bank account each month.
  • Quarterly – you will be mailed an invoice four times a year.

You will be able to choose one of the following effective dates of coverage:

  • First of the month of your application date (if you have any claims and would like your coverage to be retroactive to the first of the month in which you applied, two months payment will be debited on your first withdrawal if you choose the monthly pre-authorized debit option).
  • First of the month following the application date (if you would like coverage for claims payments to start on the first of the following month rather than the beginning of the current month).

Pharmacies that have registered with the New Brunswick Drug Plan as participating providers can submit your prescription claims directly to the Drug Plan for payment. Members need to pay a 30% co-pay up to a maximum of $30 for each prescription. This avoids members from paying out-of-pocket for prescriptions and submitting the receipts for reimbursement.

If a pharmacy has not registered as a participating provider, it cannot submit claims directly to the Drug Plan. A member can chose to fill a prescription at a nonparticipating pharmacy. However, they will be required to pay the pharmacy for the total cost of the prescription and submit the official receipt to the Drug Plan for reimbursement at the address below. Please note that a non-participating provider pharmacy may charge a member a higher amount for a prescription than the Drug Plan will reimburse.

The New Brunswick Prescription Drug Program (NBPDP) Formulary is a list of the drugs which are eligible benefits under the Program. All drugs considered for listing as benefits must be reviewed according to the Drug Review Process.

Most drugs listed in the NBPDP Formulary are “regular” benefits which are reimbursed with no criteria or prior approval requirements. Some drugs require Special Authorization in order to be reimbursed. Certain drug products are not eligible benefits and are identified on the exclusion list.

NBPDP only reimburses drugs dispensed in the Province of New Brunswick by a pharmacist or designated dispensing physician.

An electronic copy of the Formulary is updated monthly on the NBPDP web page. To have your name added to the e-mail mailing list to receive notification of monthly updates and Formulary Update Bulletins, please sign up online at NBPDP Email Announcements.

The New Brunswick Prescription Drug Program Formulary lists the drugs which are eligible for coverage for each plan. Prescriptions for these drugs must be filled by a pharmacy or designated dispensing physician in New Brunswick in order to be reimbursed.

Any questions on this program can be referred to the information line at 1 (855) 540-7325 or email [email protected]

Mental Health Services

Mental Health Services is committed to the least restrictive, most appropriate care for people with mental disorders.

Mental Health Services oversees the operation of 14 Community Mental Health Centres, and administers purchase-of-service contracts with regional hospital corporations for eight psychiatric units, one child and adolescent psychiatric unit and two institutions – the Restigouche Hospital Centre in Campbellton and Centracare in Saint John.

Mental Health Services ensures the delivery system is coordinated, effective, and consistent with the mental health policy framework for the province.

Community Mental Health Centres

There are thirteen Community Mental Health Centres (CMHC).

Each CMHC is responsible for managing core community-based programs. As part of Performance Management, the Community Mental Health Directors are responsible for establishing a mechanism to ensure ongoing community, consumer, and family involvement. A community Advisory Committee (CAC) comprised of consumers, family, advocacy groups, and the public at large provides advice to each of the thirteen CMHCs.

Mental Health Services are provided through three core program areas:

Acute Services

This community based program is for individuals of all age groups who present a mental or emotional problem that interferes with their psycho-social functioning that they cannot overcome adequately without professional intervention.

The objectives of Acute Services are:

  • To provide screening, assessment, 24-hour crisis intervention, short-term therapy, prevention, consultation and service delivery coordination.
  • To direct clients to the mental health programs and/or community services appropriate to their needs.

Child and Adolescent Services

This program provides mental health services to children and adolescents from birth to eighteen years inclusive. Mental health services are designed to support the promotion, enhancement, and protection of mental health within the context of environmental factors; and the prevention, treatment, and recovery from mental health problems in relation to mental disorders, emotional disturbances and/or severe adjustment problems.

The objectives of Child and Adolescent Services are:

  • To provide individualized assessment, treatment and evaluation services in accordance with the unique needs and potentials of each child.
  • To provide crisis services as needed.
  • To provide consultation and education to partners in the provision of services to children and adolescents, including the family.
  • To take a leadership role in promotion of resiliency and good mental health in children and adolescents, as well as prevention of mental illness.

All children and adolescents in need of mental health services will receive an initial screening assessment before a decision is taken regarding eligibility to services.

Adult Long Term Services

This program is for individuals in need of treatment and rehabilitative mental health services and who present a combination of factors relating to diagnosis, duration of illness and level of disability.

The objectives of Adult Long Term Services are to:

  • Provide treatment and monitoring services.
  • Provide psychosocial rehabilitation services and supports.
  • Facilitate community integration and the achievement of an optimal quality of life, material well-being and self-fulfillment.
  • Maximize client potential and resources.
  • Facilitate the participation of clients in their community and the development of their own social network.
  • Support client advocacy and rights protection.
  • Support client recovery by increasing his/her capability to manage stress and difficulties related to the chronic mental illness and loss of functionality.
  • Ensure client participation in all phases of service planning and delivery.

Community Mental Health Centres can be contacted at:

Location Telephone Fax
Bathurst 547-2110 547-2978
Campbellton 789-2440 753-6969
Caraquet 726-2030 726-2090
Edmundston 735-2070 737-4448
Fredericton 453-2132 453-8766
Grand Falls 475-2440 475-2452
Grand Manan 662-7023 662-7029
Kedgwick 284-3431 284-3426
Miramichi 778-6111 778-5296
Moncton (Horizon Health) 856-2444 856-2995
Moncton (Vitalité Health) 862-4144 869-6735
Perth-Andover 273-4701 273-4728
Richibucto 523-7620 523-7678
Sackville 856-2444 856-2995
Saint John 658-3737 658-3739
Shediac 533-2816 533-3376
Shippagan 336-3367 336-3366
St. Stephen 466-7380 466-7501
St. George 755-4044 755-1807
Sussex 432-2090 432-2046
Tracadie 394-3760 394-3770
Woodstock 325-4419 325-4610

Psychiatric Patient Advocate Services
505 – 860 Main Street
Moncton, NB E1C 1G2
Find this location on Google Maps
Telephone: (506) 869-6818
Toll free: (888) 350-4133
Fax: (506) 869-61

Pierre Caissie Youth Treatment Centre
Location: Moncton
Telephone: 856-3262
Fax: 856-2238

Psychiatric Units

Horizon Health Network – Zone 1
The Moncton Hospital
135 MacBeath Avenue
Moncton, NB E1C 6Z8
Find this location on Google Maps
Telephone : (506) 857-5239
Fax: (506) 857-5249

Vitalité Health Network – Zone 1
Dr. G.L. Dumont Hospital
330 Archibald Street
Moncton, NB E1C 2Z3
Find this location on Google Maps
Telephone : (506) 862-4175
Fax: (506) 862-4048

Horizon Health Network – Zone 2
Saint John Regional Hospital
University Avenue
PO Box 2100
Saint John, NB E2L 4L2
Find this location on Google Maps
Telephone : (506) 648-6467
Office: (506) 648-6063
4D South: (506) 648-6468
Fax: (506) 635-1614

Horizon Health Network – Zone 3
Dr. E. Chalmers Hospital
PO Box 9000
Priestman Street
Fredericton, NB E3B 5N5
Find this location on Google Maps
Telephone : (506) 452-5213
Fax: (506) 452-5847

Vitalité Health Network – Zone 4
Edmundston Regional Hospital
275 Hébert Boulevard
PO Box 520
Edmundston, NB E3V 3L2
Find this location on Google Maps
Telephone : (506) 739-2524
Fax: (506) 739-2234

Vitalité Health Network – Zone 5
Campbellton Regional Hospital
189 Lily Lake Road
PO Box 880
Campbellton, NB E3N 3H4
Find this location on Google Maps
Telephone : (506) 789-6882
Office: (506) 789-6907
Fax: (506) 789-5025

Vitalité Health Network – Zone 6
Regional Hospital Centre
1750 Sunset Drive
Bathurst, NB E2A 4L7
Find this location on Google Maps
Telephone : (506) 544-3662
Office: (506) 544-2326

Horizon Health Network – Zone 7
Miramichi Regional Hospital
500 Water Street Miramichi, NB E1V 3G5
Find this location on Google Maps
Telephone : (506) 623-3101
Unit: (506) 623-3100
Fax: (506) 623-6194

Provincial Child and Adolescent Psychiatric
Unit (CAPU)

135 McBeath Avenue
Moncton, NB E1C 6Z7
Find this location on Google Maps
Telephone : (506) 857-5574
Fax: (506) 857-5751

Psychiatric Hospitals
Restigouche Hospital Centre
Gallant Road
PO Box 10
Campbellton, NB E3N 2T5
Find this location on Google Maps
Telephone : (506) 789-6950
Fax: (506) 789-7065

Centracare
424 Bay Street
PO Box 3220, Station B
Saint John, NB E2M 4H7
Find this location on Google Maps
Telephone : (506) 649-2550
Fax: (506) 649-2520

Division Office
Telephone: (506) 444-4442
Fax: (506) 453-8711

New Brunswick Addiction Centers

Location Address Telephone
Bathurst 350 St. George Street (506) 547-2086
Campbellton 53 Gallant Drive (506) 789-7055
Edmundston 62 Queen Street (506) 735-2092
Fredericton 65 Brunswick Street (506) 452-5558
Miramichi 1780 Water Street (506) 778-6111
Moncton 81 Albert Street (506) 856-2333
Saint John 416 Bay St. – South Bay (506) 674-4300
Tracadie 400 Hospitalières Street (506) 394-3615

Youth Engagement

The New Brunswick Youth Engagement Initiative is a youth-led and adult supported initiative that attempts to meaningfully engage youth in community- based activities that contribute to the development of protective factors that prevent or reduce problem substance use, bullying, criminal activity, etc. and promote resiliency and positive mental health among all youth.

This initiative promotes the relationships between youth and adults through connections, drawing on strengths from relationships built and providing youth leadership opportunities in the community.

As part of the Initiative, the Department of Health, with financial assistance from Health Canada’s Drug Strategy Community Initiatives Fund created an eBook to assist communities to bring positive change to their area. The eBook has a variety of information on working with youth in general, and more about the New Brunswick Youth Engagement Initiative.

Activity Centres

Located throughout the province and run by, and for, persons living with mental illness, activity centres have a focus on prevention and promotion. Their self-help programs are varied and are based according to local needs and interests. These centres promote community integration by providing social, vocational, recreational and advocacy activities. They help people become more independent of formal services by means of peer support, education, and mutual aid.

Horizon Health Network (as of December 9th, 2013)

ZONE 1

Caledonia Activity Place
5295 Route 114
Hopewell Hill, NB E4H 3M7
Find this location on Google Maps
Telephone: (506) 882-2907
Fax: (506) 882-288
E-mail:[email protected]

Daybreak: Tantramar Peer Support Centre
PO Box 6423
Sackville, NB E4L 1G6
Telephone: (506) 536-7475
E-mail: [email protected]
Web: www.daybreakcentre.ca

Our Place/Chez Nous Inc.
97½ Cameron Street
PO Box 28006
Moncton, NB E1C 1X6
Find this location on Google Maps
Telephone: (506) 859-697
E-mail: [email protected]
Web: www.ourplace-cheznous.ca

ZONE 2

Sussex & Area Activity Centre
530 – A Main Street
Sussex, NB E4E 2S4
Find this location on Google Maps
Telephone: (506) 433-1828
Fax: (506) 433-3001
E-mail:[email protected]

Charlotte County Activity Centre
186 Milltown Blvd
St. Stephen, NB E3L 1G8
Find this location on Google Maps
Telephone: (506) 465-8677
Fax: (506) 466-7501
E-mail: [email protected]

St-George (Satellite)
Telephone: (506) 755-6963
E-mail: [email protected]

Grand-Manan (Satellite)
E-mail: [email protected]

S.H.A.R.E.
157 Duke Street
Saint John, NB E2L 1N7
Find this location on Google Maps
Telephone: (506) 658-9830
Fax: (506) 643-6094
E-mail:[email protected]

ZONE 3

R.E.A.C.H.
65 Brunswick Street
Fredericton, NB E3B 1G5
Find this location on Google Maps
Telephone: (506) 452-2773
Fax: (506) 450-0111
E-mail: [email protected]

Prime Time Pals
PO Box 5001
Woodstock, NB E7M 5C6
Find this location on Google Maps
Telephone: (506) 328-0882
(506)325-0881
Fax: (506) 325-4610
E-mail: [email protected]

*C.H.E.E.R.S. (Satellite)
Mental Health Center
138 – 35 F Tribe Road
Perth Andover E7H 0A8
Find this location on Google Maps
Telephone: (506) 273-4527
Fax: (506) 273-4728
E-mail: [email protected]

ZONE 7
Caring Friends

24 Princess Street
Miramichi, NB E1N 2K2
Find this location on Google Maps
Telephone: (506) 778-6680
Fax: (506) 778-5296
E-mail: [email protected]

Centre Alnwick
732 Principale Street
Néguac, NB E9G 1N4
Find this location on Google Maps
Telephone: (506) 776-3889
Fax: (506) 776-3889
E-mail: [email protected]

Vitalité Health Network (as of December 9th, 2013)
ZONE 1

Centre Alliance
1B – 334 Main Street
Shédiac, NB E4P 2E5
Find this location on Google Maps
Telephone: (506) 531-5691
E-mail : [email protected]

Centre Mieux Être
5 – 78 Évangeline Street
Bouctouche, NB E4S 3E5
Find this location on Google Maps
Telephone: (506) 743-2234 or (506) 955-5733
E-mail: [email protected]

Groupe de support Émotionnel Inc.
PO Box 25016
Moncton, NB E1C 9M9
Find this location on Google Maps
Telephone: (506) 857-1340
Fax: (506) 854-5532
E-mail: [email protected]

Employment Support Peer Helper Program Inc.
97 Cameron Street
Moncton, NB E1C 5Y7
Find this location on Google Maps
Telephone: (506) 387-7706
Fax: (506) 388-5198
E-mail: [email protected]

ZONE 4
La Source
100 – 65 Broadway Blvd.
Grand Falls, NB E3Z 2J6
Find this location on Google Maps
Telephone: (506) 473-9801
Fax: (506) 473-3498
E-mail: [email protected]
Web: www.lasource.piczo.com

Le Lien
302-A Victoria Street
Edmundston, NB E3V 2H9
Find this location on Google Maps
Telephone: (506) 739-7789
Fax: (506) 736-6009
E-mail: [email protected]

L’Espoir
1280 Vue de la croix Road
Rivière-Verte, NB E7C 0B5
Telephone: (506) 263-0886
Fax: (506) 263-8397
E-mail: [email protected]

La Ressource
10 Patrick Jean Street, unit B
Saint-Quentin, NB E8A 1X9
Find this location on Google Maps
Telephone: (506) 235-9165
Fax: (506) 235-1995
E-mail:[email protected]

Le Phare
771-A Principale Street
Clair, NB E7A 2H5
Find this location on Google Maps
Telephone: (506) 992-8112
Fax: (506) 992-8112
E-mail: [email protected]

ZONE 5
Le Rendez-Vous
PO Box 412
Campbellton, NB E3N 3G7
Find this location on Google Maps
Telephone: (506) 759-7454
Fax: (506) 759-8828
E-mail: [email protected]

Les Copains
21 – 410 William Street
Dalhousie, NB E8C 2X4
Find this location on Google Maps
Telephone: (506) 684-2972
Fax: (506) 684-2909
E-mail:[email protected]

Circle of Friends
417B Main Street
Lorne, NB E8G 1K9
Find this location on Google Maps
Telephone: (506) 237-2561
Fax: (506) 237-5971
E-mail: [email protected]

ZONE 6

Centre Idéal
PO Box 1173
Bathurst, NB E2A 4H9
Find this location on Google Maps
Telephone: (506) 548-6110
E-mail: [email protected]

Le Contact
57 – 25 St. Pierre Boulevard Ouest
Caraquet, NB E1W 1B8
Find this location on Google Maps
Telephone: (506) 727-3645
Fax: (506) 726-2090
E-mail:[email protected]

L’Échange
3-3543 Principale Street
Tracadie-Sheila, NB E1X 1C9
Find this location on Google Maps
Telephone: (506) 393-7460
Fax: (506) 395-9184
E-mail: [email protected]

L’Envol Inc.
2 – 170, 10e Street
Shippagan, NB E8S 1B9
Find this location on Google Maps
Telephone: (506) 336-4566
Fax: (506) 336-2246
E-mail:[email protected]

Public Health Services

The mission of Public Health in New Brunswick is to promote, maintain and protect the health of the people. The Office of the Chief Medical Officer of Health (OCMOH) is the Division within the Department of Health responsible for the overall direction of public health in New Brunswick. OCMOH staff work collaboratively with Public Health in the Regional Health Authorities and other stakeholders to fulfill its mission.

Public Health Clinics – Horizon Health Network
Community Address Telephone Fax
Blackville 2 Shaffer Lane 843-2956 843-2911
Boiestown 1 – 6154 Route 8 453-5200 369-2702
Chipman 2 – 9 Civic Court 453-5200 339-7181
Fredericton 1200 – 300 St. Mary’s Street 453-5200 444-5108
Grand Manan 4 – 130 Route 776 662-7024 or 662-7028 755-4022
Miramichi 300 – 1780 Water Street 778-6102 773-6611
Neguac 60 – 1175 Principale Street 776-3824 776-3897
Oromocto 275 A Restigouche Road 453-5200 357-4089
Perth-Andover 35 Tribe Road 1-888-829-6444 273-2118
Plaster Rock 120 Main St. 1-888-829-6444 356-6100
Saint John 55 Union Street 658-2454 658-3067
St. George 5 Riverview Avenue 755-4022 755-1807
St. Stephen 41 King Street 466-7504 or 1-888-476-3555 466-7537
Sussex 30 Moffatt Avenue 1-800-545-8008 or 432-2003 432-4524
Woodstock 145 – 200 King Street 1-888-829-6444 325-4724
Vitalité Health Network
Community Address Telephone Fax
Bathurst 165 St. Andrew Street 547-2062 547-7459
Campbellton 6 Arran Street, 1st Floor 789-2266 789-2349
Caraquet 295 St-Pierre Blvd. West 726-2025 726-2493
Dalhousie 28 Victoria Street 789-2266 789-2349
Edmundston 330 – 121 Church Street 735-2065 735-3142
Grand Falls 131 Pleasant Street, 2nd Floor 475-2441 475-2443
Jacquet River 41B Mack Street 237-3206 237-3224
Kedgwick 39 Notre-Dame Street, Unit D 284-3422 284-3447
Moncton 81 Albert Street 856-2401 856-2623
Richibucto 153 – 25 Cartier Blvd. 523-7607 523-7766
Sackville 95 Queens Road, Unit B 364-4080 364-4099
Shediac 160 – 342 Main Street 533-3354 533-3376
Shippagan 239B J. D. Gauthier Blvd. 336-3061 336-3068
Tracadie Place Tracadie
3520 Principale Street
394-3888 394-3858

Patient Connect NB
Patient Connect NB is a provincially managed, bilingual patient registry for New Brunswickers without a primary health-care provider.

Anyone who is eligible for a New Brunswick Medicare card is eligible to register with Patient Connect NB.

New Brunswickers without a family doctor can register with Patient Connect NB and will be assigned to a doctor or nurse practitioner on a first-come, first-serve basis. Those who are already on a no-physician list do not need to re-register as they have already been added to the new patient registry and have maintained priority.

People currently living outside the province but planning to move to New Brunswick can register for Patient Connect NB but must have a valid Medicare card from another Canadian province to register.

The Patient Connect NB registry is a well-managed resource that will match patients with primary health-care providers who are able to take them into their practice. The new registry is managed by Tele-Care 811 and has replaced all of the province’s no-physician lists operated by Horizon Health Network.

Those wishing to be added to the registry can do so online or by calling Tele-Care 811.

Routine Immunization Services
Routine immunization services are available at Public Health offices and from medical and nurse practitioners. Public Health nurses provide routine immunizations for children and adolescents at pediatric immunization clinics and through school-based immunization programs. Parents of adolescents who are not enrolled in a public school may contact their local Public Health office for further information.

Tele-Care 811

Tele-Care is a free, confidential, health advice and information line. Dial 811 for access to bilingual, registered nurses, 24 hours a day, seven days a week. In an emergency, call 911 or visit the local emergency department.

Toll-free information lines
Poison: 911
Teletypewriter service (TTY): (866) 213-7920
Patient Connect NB: 811

Community Health Centres

Community Health Centres (CHCs) deliver primary health care closer to home in several communities in our province. CHCs help keep the population of an area healthy while making best use of our valued health professionals.

Horizon Health Network Pulmonary Rehabilitation Program

Steve Mundle
c/o Saint John Regional Hospital
Cardiovascular Health & Wellness Department
attn: Pulmonary
PO Box 2100
Saint John, NB E2L 4L2
Telephone: (506) 648-6770
Fax: (506) 648-6658
E-mail: [email protected]

A 10-week program of exercise and education to assist people in developing the tools to manage their disease. Patients are referred through a Respirologist and receive a full assessment before entering the program.

Stan Cassidy Centre for Rehabilitation

Website: www.stancassidy.ca
800 Priestman Street
Fredericton, NB E3B 0C7
Telephone: (506) 452-5225
Fax: (506) 452-5190

The Stan Cassidy Centre for Rehabilitation (SCCR) is the tertiary neurological rehabilitation centre for the province of New Brunswick. Our highly trained, interdisciplinary team provides care to the most complex neurological patients.

The primary populations of people served at the Centre include those with spinal cord injury, traumatic brain injury, and stroke. The Centre also has specialized clinics that provide tertiary care to clients with ALS, MS, muscular dystrophy, autism and cerebral palsy. Depending on client and family needs, services can be provided in an inpatient or outpatient context, through outreach or by consultation with other professionals. The mandate of the SCCR is three-fold: to provide clinical service to clients, to educate clients, care providers and professionals and to engage in research to contribute to advancements in rehabilitation medicine.

The interdisciplinary team collaborates closely with patients and families to ensure that goals of independence are achieved. The SCCR works collaboratively with community-based and hospital-based health service providers as well as with schools, employers and other government agencies to provide a continuum of patient and family-centered service. All services are offered in both official languages.

DEPARTMENT OF JUSTICE AND PUBLIC SAFETY

Website

Parking Placards

The Province of New Brunswick issues Parking Placards and Permits for persons with disabilities to promote designated parking spaces for persons with disabilities.

The intent of this program is to limit eligibility for the parking permit and placard for person(s) having a disability to those situations where the person has a significant degree of mobility impairment caused by paralysis, lower limb amputation, heart or lung disease or other health problems such that the person would have difficulty walking unassisted more than 50 metres in outdoor weather conditions. The placard and parking permit may be obtained upon application at Service New Brunswick Centres throughout the Province without charge.

Application to obtain a parking permit and placard for designated parking spaces for persons with disabilities may be made at any Service New Brunswick Centre throughout the Province without charge. Applications must be signed by one of the following: a physician, occupation therapist, nurse practitioner or physiotherapist. The Motor Vehicle Act prohibits the use of designated parking spaces for persons with mobility impairments unless the appropriate identification is displayed inside the vehicle.

DEPARTMENT OF POST-SECONDARY EDUCATION, TRAINING AND LABOUR

Website: www2.gnb.ca/content/gnb/en/departments/post-secondary_education_training_and_labour.html

Employment Services for Persons with Disabilities

470 York Street
Fredericton
Find this location on Google Maps
Telephone: (506) 462-5198
Fax: (506) 453-2148

Employment Development Offices
The Department of Post-Secondary Education, Training and Labour (PETL) has several employment offices located around the province to assist New Brunswick citizens with their employment goals. Our staff can help you search for permanent employment, starting with an employment action plan. Based on your interests, skills and hopes for the future, our staff will help you define career goals and assist in making a plan to achieve them. Contact your regional employment office today to get started towards your employment goals.

Bathurst
300 – 275 Main Street
Find this location on Google Maps
Telephone: (506) 549-5766
Fax: (506) 549-5782

Campbellton
100 – 157 Water Street
Find this location on Google Maps
Telephone: (506) 789-2411
Fax: (506) 759-6696

Caraquet
Place Bellevue 20E St-Pierre Ouest Blvd.
Find this location on Google Maps
Telephone: (506) 726-2639
Fax: (506) 726-2728

Dieppe
320 – 200 Champlain Street
Find this location on Google Maps
Telephone: (506) 869-6944
Fax: (506) 869-6608

Edmundston
Carrefour Assomption
308 – 121 de l’Église Street
Find this location on Google Maps
Telephone: (506) 735-2677
Fax: (506) 735-2527

Fredericton
300 St. Mary’s Street
Find this location on Google Maps
Telephone: (506) 453-2377
Fax: (506) 444-5189

Grand Falls
101 – 160 Réservoir Street
Find this location on Google Maps
Telephone: (506) 475-4025
Fax: (506) 473-7574

Miramichi
152 Pleasant Street
Find this location on Google Maps
Telephone: (506) 627-4000
Fax : (506) 624-5482

Neguac
430 Principale Street
Find this location on Google Maps
Telephone: (506) 776-3996
Fax: (506) 776-3807

Perth-Andover
19 Station Street
Find this location on Google Maps
Telephone: (506) 273-4559
Fax: (506) 273-2195

Richibucto
25 Cartier Blvd.
Find this location on Google Maps
Telephone: (506) 523-7602
Fax: (506) 523-4633

Sackville
170 Main Street, Unit C-1
Find this location on Google Maps
Telephone: (506) 869-6944
Fax: (506) 364-4304

Saint John
1 Agar Place
Find this location on Google Maps
Telephone: (506) 643-7258
Fax: (506) 643-7443

Shediac
Centreville Mall 144 – 342 Main Street
Find this location on Google Maps
Telephone: (506) 533-3325
Fax(506) 533-3340

Shippagan
182 J.D. Gauthier Blvd
Find this location on Google Maps
Telephone: (506) 726-2639
Fax: (506) 336-3036

St. Stephen
Ganong Place 202 – 73 Milltown Blvd.
Find this location on Google Maps
Telephone: (506) 466-7627
Fax (506) 466-7462

Sussex
707 Main Street
Find this location on Google Maps
Telephone: (506) 432-2110
Fax : (506) 432-6169

Tracadie
3514 Principale Street, 2nd Floor
Find this location on Google Maps
Telephone: (506) 726-2639
Fax: (506) 394-3813

Woodstock
201 – 111 Chapel Street
Find this location on Google Maps
Telephone: (506) 325-4406
Fax: (506) 325-4491

Training and Skills Development (TSD)

Training and Skills Development (TSD) program has been introduced in an effort to ensure that case managed individuals, whose employment action plan identifies skill development as being necessary, have access to funding to assist them in achieving their goal.

A participant must have an Employment Action Plan that has been developed with a Post-Secondary Education, Training and Labour Employment Counsellor, who will determine eligibility based on program criteria.

The training must:

  • be a required component of a participant’s Employment Action Plan
  • lead to sustainable employment

Training and skills Development (TSD) selectively provides grants to people who meet the program criteria. The focus of the program is to help clients receive training or educational programs which will allow them to return quickly to work.

The TSD duration is limited to:

  • a maximum of two consecutive years for a regular post-secondary training program
  • a maximum of one year for academic upgrading for grade levels 7 to 9 and two consecutive years for grade levels 10 to 12
  • a maximum of 10 weeks for levels 5-6 and a maximum of 12 weeks for GED preparation
  • a maximum of three consecutive years for a co-operative training program

The level of TSD funding is determined by an Employment Counsellor and may cover a portion of tuition and books as well as other training expenses. Contact the Department’s local Employment Regional Office to find out how TSD can become a component of your Employment Action Plan.

Training and Employment Support Services (TESS) – Employment Services

Training and Employment Support Services assists individuals with permanent or long-term disabilities to gain access to training and employment opportunities.

A participant must:

  • be a resident of New Brunswick or a First Nation Community in New Brunswick;
  • be 18 years of age or a high school graduate who is 17 years of age;
  • have a permanent or long-term physical, intellectual, psychiatric or cognitive disability;
  • have an Employment Action Plan.

Provided as part of the Employment Services Program, Training and Employment Support Services (TESS) is directed towards individuals with physical, intellectual, psychiatric or cognitive disabilities. The purpose of these services is to offer training and employment support options to persons with permanent or long-term disabilities who need to develop marketable skills in order to assist them to enter the labour force. These services are provided in full collaboration with the person with a disability in accordance with his/her needs and capabilities.

By its nature, the process is time-limited in that provision of goods and services is aimed at attaining self-sufficiency. Therefore, TESS is limited to the concept of enabling persons with disabilities to either obtain employment or resume employment when it has been interrupted. The intent is designed to reduce or remove, to the fullest extent possible, the effects of a disability, which limits a person’s potential to achieve a job.

It is not the intention of TESS to support training activities for individuals who already have marketable skills to enter the labour force, nor is it the intention of TESS to place persons with disabilities in a preferred position to that of the nondisabled. Rather, the purpose is to lessen the barriers a person with disabilities faces so that he/she may be as competitive as the non-disabled population when competing for employment. It should be noted that any individual with a disability, whether or not they are receiving income support benefits, could be eligible for services under TESS.

Work Ability

The Work Ability Program provides work experience opportunities to unemployed individuals who require a job placement to overcome a barrier as identified through their employment action plan. By placing an individual with an employer, they can work towards becoming job ready by establishing a career goal, developing skills, or addressing specific needs.

Individual

  • The individual must be a resident of New Brunswick.
  • The individual must have an employment action plan and be referred by an employment counsellor / case manager.
  • The individual must not be an immediate family member of the employer (spouse, children, parents, brother, sister), nor can they be an officer or director of the organization or a member of their immediate families.
  • The individual must be 18 years of age or over and out of an educational institution (high school or post-secondary institution) for at least six months.

Employer

  • The Employer can be a non-profit organization, municipality, provincial government department/agency, private sector business or First Nation.
  • Employers must complete a client evaluation at the end of the job placement.

Placements

  • The job placement cannot displace permanent employees on layoff, vacation, parental or sick leave.
  • The job must meet the individual’s needs as per their employment action plan.
  • Where jobs are covered by collective agreements, the employers must consult with unions to ensure that placements are not in contravention with provisions of the collective agreement.
  • The job placement must be in accordance with all Provincial and Federal Acts and Regulations. The employers must pay premiums to WorkSafe NB (if applicable).

Employers who participate in the Work Ability Program must pay the individual hired and then subsequently submit wage claim forms for reimbursement to the Department of Post-Secondary Education, Training and Labour (PETL). Employers cannot withhold wages while waiting to be reimbursed by the Department.

Employers are reimbursed on an hourly basis at a rate of minimum wage plus the employer’s share of benefits (CPP, EI and Vacation pay) for the duration of the placement. The wage reimbursement can be for up to a maximum of 40 hours per week. The duration of the job placement will depend on the employment action plan requirements.

Employers interested in participating in the Work Ability Program can submit an Inventory Registration Application (see section ‘Forms and Packages’) to the appropriate PETL regional office. A Program Officer will contact you when an individual requiring your type of job placement is referred by an Employment Counsellor/Case Manager.

Workplace Essential Skills Program (WES)

Workplace Essential Skills (WES) training is aimed at helping adults who are employed or seeking employment and require additional essential skills to succeed. It is also available to employers who are experiencing skilled labour shortages and in need of recruitment support. Courses are offered free of charge for adult residents of New Brunswick.

Learning activities focus on the specific tasks associated with either an individual’s current job or desired occupation. Training is customized to respond to the specific needs of the work environment.

Additionally, WES training can be designed to support apprentices who have experienced difficulties with taking certification exams. Training is adapted to help apprentices prepare for tests such as the Essential Skills Assessment, Block tests or Red Seal Certification exams.

Individuals and employers interested in these courses may contact the Regional Office in their area.

Adult learners who are currently employed and/or apprentices

The program is open to adults 18 years of age and older who have below functional level skills in one or more essential skills, including at least one literacy skill.

Adult learners who are seeking employment

  • The program is open to adults 18 years of age and older who:
  • have below function level skills in one or more essential skills, including at least one literacy skill;
  • have an occupational goal; and
  • who are case managed through Employment Development, Social Development, Public Safety or WorkSafe NB.

In the workplace

  • PETL provides an initial Training Needs Assessment to identify the essential skills required in the specific workplace. Based on the results, training is customized and can be delivered on site. Training ends with a final evaluation of the impacts and recommendations for future learning opportunities within the business.

In the community

  • WES training is based on the occupational goals that eligible individuals identify with their case manager. Training includes the opportunity to apply the skills learned in a workplace through work placement. Training ends with a final evaluation of the impacts and recommendations for future learning opportunities.

Apprentices

  • Apprentices who require addition help to be successful on certification exams may access training through their regional apprenticeship officer or employer.

Workers’ Advocates

Website: www2.gnb.ca/content/gnb/en/services/services_renderer.15396.html

Office of Workers’ Advocates is in place to provide information, advice and direct representation to injured workers or their dependents who desire to discuss or dispute any decision made in relation to their claim for workers’ compensation.

New Brunswick’s injured workers and their dependents as well as representatives of injured workers are eligible for their services. Its main goal is to provide injured workers or their dependents with a fair and reasonable opportunity to resolve issues that arise with respect to workers’ compensation claims.

More precisely, Workers’ Advocates will review and investigate complaints, inform clients of available options, provide advice and, if necessary, represent claimants at Appeals Tribunal hearings. There is no fee for these services.

Workers’ Advocates assist injured workers or their dependents in relation to their compensation claims pursuant to sub-section 83.1 of the Workers’ Compensation Act. A worker should be satisfied that his/her case was thoroughly advanced, or understands why an advocate was not able to achieve the worker’s desired outcome.

Workers’ Advocates’ Role:

  • To provide general information about the WorkSafeNB system, policies, procedures, etc. and about relevant legislation;
  • To discuss each case with the client in detail in order to get a clear understanding of the issue;
  • To advise injured workers on what actions they can take in reference to their claim and to help them gather the necessary information;
  • To help determine if a claim can be resolved through an appeal;
  • To assist in preparing an appeal;
  • To appear with the injured worker or their dependent as his or her representative at an appeal hearing;
  • To assist claimants in resolving an issue without proceeding to an appeal hearing whenever possible.

Workers’ Advocates in New Brunswick
Toll free 1 (844) 530-0282
Email: [email protected]

Bathurst
Harbourview Place
216 – 275 Main Street
Find this location on Google Maps
Telephone: (506) 549-5361
Fax: (506) 549-5351

Dieppe
Place 1604
320 – 200 Champlain Street
Find this location on Google Maps
Telephone: (506) 869-6455
Fax: (506) 869-6608

Edmundston
Carrefour Assomption
121 de l’Église Street
Find this location on Google Maps
Telephone: (506) 735-2082
Fax: (506) 735-2558

Fredericton
Chestnut Complex
470 York Street
Find this location on Google Maps
Telephone: (506) 453-2597
Fax: (506) 453-3990

Miramichi
Chatham Town Centre
207-1780 Water Street
Find this location on Google Maps
Telephone: (506) 624-2125
Fax: (506) 624-5482

Saint John
8 Castle Street, 2nd Floor
Find this location on Google Maps
Telephone: (506) 453-2597
Fax: (506) 549-5351

Student Financial Services

Website: www2.gnb.ca/content/gnb/en/departments/post-secondary_education_training_and_labour/Skills/content/FinancialSupport/StudentFinancialServices.html

For information on financial assistance to attend a post-secondary institution in New Brunswick, call:

Fredericton and area: (506) 453-2577
In New Brunswick: (800) 667-5626
National Student Loans Service Centre: (888) 815-4514

Employer Wage Incentive – Workforce Expansion

Website: www2.gnb.ca/content/gnb/en/departments/post-secondary_education_training_and_labour/services/services_renderer.6935.Empl oyer_Wage_Incentive_-_Workforce_Expansion_.html

The Employer Wage Incentive component of the Workforce Expansion Program is a collaborative effort to bring our clients, unemployed New Brunswickers, together with employers. The program builds employer/employee relationships which promote the development of our unemployed by gaining skills that ultimately result in long-term sustainable full-time employment. The component also aims at encouraging the hiring of individuals from select groups.

Eligible employees:

  • Must be unemployed.
  • Must be eligible for Employment Insurance (EI) (with the exception of members of a priority group or a Recent Post-secondary Graduate).
  • Must be residing in New Brunswick or be willing to establish residency in New Brunswick.
  • Must not be an immediate family member of the employer (spouse, child, parent, brother, sister), nor can they be an officer or a director of the organization or a member of their immediate families.
  • Priority will be given to Aboriginals, Social Assistance Recipients, Persons with Disabilities, Visible Minorities, Newcomers, Older Workers, and recent Post-secondary Graduates.

Eligible employers:

  • The employer must be a private sector company, non-profit organization or First Nation.
  • Employer must be prepared to provide training.

Note: Public sector positions are not eligible for funding.

 

Eligible jobs:

  • Jobs are for a minimum of 30 hours per week. A minimum of 15 hours per week will be considered for recently established small businesses creating a part-time position which will eventually develop into a full-time position.
  • Jobs are incremental (with flexibility for Priority Groups).
  • Jobs are not paid strictly on a commission basis or piece work basis, or by the kilometer.
  • Jobs are not already publicly funded.
  • Jobs do not displace permanent employees on layoff, vacation, parental or sick leave.
  • Jobs will lead to permanent full time or extended/recurring seasonal positions.
  • Jobs within First Nations are eligible except for those which are related to the band’s management.
  • Jobs cannot start prior to approval.

Employer Wage Incentive utilizes temporary wage reimbursements to help establish permanent employment or annually recurring seasonal jobs.

A wage incentive is available to an employer at a rate and duration that depend on the type of employment that is created and individual employed:

Permanent Employment:

  • Unemployed individual who is EI eligible: 50 per cent of the hourly wage to a maximum of $8.00 per hour. Duration is 12-24 weeks, depending on the National Occupation Code (NOC) of the job.
  • Unemployed individual from a Priority Group (Aboriginals / Social Assistance Recipients / Persons with a Disability / Visible Minorities / Newcomers / Older Workers): 70 per cent of the hourly wage to a maximum of $8.00 per hour. Duration is 12-24 weeks, depending on the National Occupational Code (NOC) of the job, or 24 weeks for a disabled individual.

Annually Recurring Seasonal Job:

  • Unemployed individual who is EI eligible: 50 per cent of the hourly wage to a maximum of $8.00 per hour. Employment must be for a period of at least 14 weeks in duration. Funding is for half the employment period (a minimum of 7 to a maximum of 10 weeks).

Recent Post-secondary Graduates:
If the hourly wage paid by the employer is $14.00 or more per hour see Wage Incentive – One-Job Pledge below.

Participating employers will pay the employees hired under this program and will subsequently submit wage claim forms to the Department of Post-Secondary Education, Training and Labour for reimbursement. Employers must not withhold wages while waiting to be reimbursed by the Department.

Wage Incentive – One-Job Pledge
Website: www2.gnb.ca/content/gnb/en/departments/post-secondary_education_training_and_labour/services/services_renderer.6935.Employer_Wage_Incentive_-_Workforce_Expansion_.html

Retaining our trained young professionals is part of a series of strategies aimed at rebuilding New Brunswick to accelerate our economic growth and provide us with an enhanced quality of life. To help achieve this goal, the New Brunswick Government, through its employment programs, is offering employers an improved wage incentive when they hire a recent post-secondary graduate in a job related to his or her field of study.

Eligible employees:

  • Must be unemployed and be residing in New Brunswick or be willing to establish residency in New Brunswick.
  • Must have graduated from a recognized post-secondary institution in the last four years.
  • Post-Secondary Training must meet the following requirements:
    • Be at least 30 weeks in duration or be training accredited by an apprenticable trade; AND
    • Be provided by a Private Occupational Training Act (POTA) recognized institution; AND/OR
    • Be recognized by respective industry as post-secondary training that lead directly to full time permanent employment.
  • Must not be an immediate family member of the employer (spouse, child, parent, brother, sister), nor can they be an officer or a director of the organization or an immediate family member of an officer or a director.

Eligible employers:

  • The employer must be a private sector company, non-profit organization or First Nation.
  • Employer must be prepared to provide training.

Note: Public sector positions are not eligible for funding.

Eligible jobs:

  • Jobs are for a minimum of 30 hours per week.
  • Jobs are incremental (with flexibility for Priority Groups).
  • Jobs must be related to the employee’s field of study.
  • Jobs are not paid strictly on a commission basis or piece work basis, or by the kilometer.
  • Jobs are not already publicly funded.
  • Jobs do not displace permanent employees on layoff, vacation, parental or sick leave.
  • Jobs will lead to permanent full time positions.
  • Jobs within First Nations are eligible except for those which are related to the band’s management.
  • Jobs must not start before the approval of the Department.

Funding Eligibility:

The wage reimbursement for a recent post-secondary graduate is $10 per hour, for a maximum of 40 hours per week. The duration of a subsidy for a recent post- secondary graduate is 52 weeks. The employee must be paid at least $14.00 per hour.

Hiring is the responsibility of the employer, and it must not occur prior to the Department’s approval. Jobs must be filled within 30 days upon approval.

Participating employers will pay the employees hired under this program and will subsequently submit wage claim forms to the Department for reimbursement. Employers must not withhold wages while waiting to be reimbursed.

Employers interested in participating in the Workforce Expansion Program can submit an application to the appropriate departmental office.

Youth Employment Fund
Youth Employment Fund Website

The Youth Employment Fund (YEF) provides an entry point to long term employment for unemployed individuals between 18-29 years of age who require a work experience opportunity as identified through their employment action plan. By placing an individual with an employer, the youth may gain work experience and develop skills through basic workplace training, mentoring and coaching (from the employer).

Eligible individuals:

  • Must be legally entitled to work in Canada.
  • Must be unemployed, underemployed or working less than 15 hours per week.
  • Must be a resident of New Brunswick.
  • The individual must have an employment action plan and be referred by an employment counsellor / case manager from one of the following:
    • Post-Secondary Education, Training and Labour
    • Social Development
    • Employment Assistance Services organizations o Aboriginal organizations
    • Public Safety
    • Office of Human Resources (Equal Opportunity Program)
  • The individual must not be a full time student. High school students who: are at least 18 year of age, graduating in June, not planning to attend full-time post-secondary education and plan to enter the labour force immediately after high school can apply to the program after May 1st for placements starting after graduation.
  • Individuals must be between 18-29 (at least 18 years old but less than 30 years old at the time of application).
  • Must have a resume before being placed with an employer.
  • Have not previously participated in a YEF placement.
  • An employer must inform the YEF Program Officer immediately when an individual has taken medical or personal leave. No placement will be held beyond eight weeks.
  • The individual must not be an immediate family member of the employer (spouse, children, parents, brother, sister), nor can they be an officer or director of the organization or a member of their immediate families.

Eligible placements:

  • Must be for 30-hours per week for 26-weeks, consecutively (i.e. 6 months).
  • Up to 8-weeks (2 months) of the 26-weeks may be for training.
  • The job placement cannot displace permanent employees on layoff, vacation, parental or sick leave.
  • The job must meet the individual’s occupational goal as per their employment action plan.
  • Where jobs are covered by collective agreements, the employers must consult with unions to ensure that placements are not in contravention with provisions of the collective agreement.
  • The job placement must be in accordance with all Provincial and Federal Acts and Regulations.
  • The placement cannot be for a post-secondary education practicum, a co- operative education work placement or Apprenticeship Block Release.
  • The individual must not have already started with an employer prior to the position being approved by the YEF Program Officer.

Eligible employers:

  • Priority is for private sector businesses but other sectors will be approved (based on the client’s needs) include:
    • Non-profit organizations;
    • Municipality;
    • Provincial Government Departments/Agencies only;
    • First Nations.
  • Must be located in New Brunswick.
  • Needs to provide a quality (i.e. orientation, coaching and mentoring) work experience opportunity.
  • Have demonstrated commitment and positive experience in previous placements (if applicable).
  • Priority will be given to employers who express an intent to retain the participant after the placement period.

The Youth Employment Fund is through both provincial resources and by the Labour Market Development Agreement. It is a youth specific, work experience program designed to provide youth with an opportunity to develop skills and find jobs in the Province.

Through the case management process youth are matched with eligible employers for a 26-week (i.e. 6-month) work experience. Individual supports and wage subsidies are available to support the placement and skills training that are linked to an available job.

Student Employment Experience Development  (SEED) – Students

SEED Website

Overview
The Student Employment Experience Development (SEED) program provides funding to create summer job opportunities for post-secondary students. The program provides selected students with a summer job of up to fourteen weeks in duration with a New Brunswick employer between April 30 and the Friday following Labour Day.

Program objectives:
• Provide a valuable work experience for students, experiential learning, mentoring and coaching;
• Help students develop and build transferable skills and/or find employment in their field of study;
• Provide a wage subsidy to employers to help them provide quality summer employment to students;
• Enhance students’ employment prospects upon completion of their studies; and,
• Enable students to finance the continuation of their education.

 

Eligibility
A participant must be:
• a resident of New Brunswick or a First Nation community in New Brunswick;
• eligible to work in Canada;
• a student in the current academic year and;
• attending a post-secondary institution full-time in the fall.*
*Note: grade 12 students are eligible if attending a full-time post-secondary institution in the fall.

Program steps
Step 1 – Register online at NBSeed.ca (see under related links) during the application period.
Step 2 – Upon reception of a voucher, research job opportunities.
Step 3 – Apply for jobs and go through the employers’ recruitment process to ensure a successful work placement.
Step 4 – Gain valuable experience.

Selection process
• Once the application process is closed, eligible SEED applicants will be selected at random from the pool of registered applicants to ensure fairness and equal opportunity. Random selection will be divided by geography/sub-region to allow for equal geographical representation. A third party, non-governmental entity will provide validation for the random section process.
• Selected participants will be notified and will receive a voucher by email along with instructions on how to connect with registered employers.
• Due to the large number of applications, some students will not receive a SEED voucher. They are encouraged to explore all summer work options in their region.

Description
This program provides students with employment opportunities during summer break. The average length of SEED summer placements ranges between nine (9) and fourteen (14) weeks. In order to be considered for placements, students must apply online at NBSeed.ca (see under related links).

DEPARTMENT OF SOCIAL DEVELOPMENT

Website: www.gnb.ca/socialdevelopment

Sartain MacDonald Building
551 King Street
PO Box 6000
Fredericton, NB E3B 5H1
Find this location on Google Maps
Telephone: (506) 453-2001
Fax: (506) 453-2164
After Hours Emergency: (800) 442-9799

Numbers to be used for clients wishing to obtain other information on any of the programs offered by the Department of Social Development:

1-866-426-5191
Areas served: Moncton, Richibucto, Sackville, Shediac

1-866-441-4340
Areas served: Saint John, St. Stephen, Sussex, Hampton, St. George

1-866-444-8838
Areas served: Fredericton, Woodstock, Perth-Andover

1-866-441-4249
Areas served: Edmundston, Grand Falls

1-866-441-4245
Areas served: Campbellton, Kedgwick

1-866-441-4341
Areas served: Bathurst

1-866-441-4246
Areas served: Miramichi, Neguac

1-866-441-4149
Areas served: Caraquet, Tracadie, Lamèque, Shippagan

Health Services

There is no cost to eligible clients for entitled services.

These programs are available to:

  • Clients of this department and their dependents
  • Individuals who have special health needs and who qualify for assisted health care under Section 4.4 of the Family Income Security Act and Regulations

Additional benefit-specific eligibility criteria may apply.

Convalescent/Rehabilitation Program
This program assists clients of this department with the provision and maintenance of specific convalescent and rehabilitation items and services which are not covered by other agencies or private health insurance plans.

Hearing Aid Program
This program assists clients of this department with coverage for the purchase and maintenance of hearing aids services which are not covered by other agencies or private health insurance plans.

Hearing Aids are payable once every 5 years. Repairs are eligible as required once the manufacturer’s warranty expires. Ear molds are paid once a year for adults and twice a year for children

Orthopedic Program
This program assists clients of this department with the coverage of orthopedic items which are not covered by other agencies or private health insurance plans. Most items are eligible once every 2 years for adults and once a year for children. Modifications and repairs are paid as required but quantities and frequencies are monitored.

Prosthetic Program
This program assists clients of this department with coverage for specific prosthetic services that are not covered by other agencies or private health insurance plans. Prosthetic limbs are payable once every 5 years. Artificial larynxes and artificial eyes are eligible every 3 years. Breast prostheses and bras are eligible once every 2 years. Modifications and repairs are considered as required

Wheelchair/Seating Program
This program assists clients of this department with coverage for specific wheelchair and seating related benefits which are not covered by other agencies or private health insurance plans.
Equipment may be provided from the Recycling Program, or provided new, when recycled equipment is not available.

Wheelchairs are considered once every 5 years. Seating and accessories are eligible every 2 years. Repairs and modifications can be considered as required.

Vision Program
This program assists clients of this department who are over the age of 19 with coverage for specific vision benefits which are not covered by other agencies or private health insurance plans. Vision services are negotiated with the New Brunswick Association of Optometrists and the New Brunswick Guild of Dispensing Opticians.

Adults (19 and Over) are eligible once every 2 years.

There is a 30 percent participation fee on dispensing services, frames and some diagnostic services. Once a treatment plan has been determined, the optical professional will advise of the amount payable. The participation fee is paid directly to the optical professional and may be required before services are provided.

The department cannot reimburse a client for any vision services paid for by the client.

Allergy Serum Program
This program assists clients of this department with coverage for allergy serum which is not covered by other agencies or private health insurance plans.

This program covers Allergy serum only.

Dental Program
This program assists clients of this department who are over the age of 19 with coverage for specific dental benefits that are not covered by other agencies or private health insurance plans. Benefits are negotiated with the New Brunswick Dental Society and the New Brunswick Denturists Society.

This program is only available to clients who have no other dental coverage.

Note: Coverage for children 18 years of age and under now falls under the Healthy Smiles, Clear Vision Program administered by Medavie Blue Cross effective September 1, 2012.

Clients are eligible for a maximum of $1000 per year, excluding emergency and prosthetic services.

Clients will be charged a 30 per cent participation fee for dentures and denture repairs. Once a treatment plan has been determined the dental professional will advise of the amount payable. The participation fee is paid directly to the dental professional and may be required before dental services are provided.

With the exception of certain types of fillings, there is no cost to eligible clients for (all) other dental services.

This program cannot reimburse you for any dental services you pay for yourself.

Enhanced Dental Program
Assists eligible clients of this department with additional coverage for specific dental services which are not covered by other agencies or private health insurance plans. These services are negotiated with the New Brunswick Dental Society.

To be eligible, clients of this department must be:

  • Between the ages of 20 and 63,
  • Participating in Career Development Options programming,
  • In need of additional treatment to support employment or educational goals

Clients are eligible for a maximum of $1000 per year, excluding emergency treatment and prosthetic services.

Clients are eligible for this program for one year with the option to renew annually for a maximum of three years. Time restrictions for services covered under the regular Dental Program would also apply.

Adults will be charged a 30% participation fee for services covered under this program. Once a treatment plan has been determined, the dental professional can advise of the amount payable. The participation fee will be paid directly to the dental professional and may be required before any denture related services are provided.

Hyperalimentation Program
This program assists clients of this department with coverage for feeding supplies and formulas which are not covered by NB Medicare or private health insurance plans.

Eligible services are paid monthly but quantities and frequencies are monitored. There is no cost to eligible clients for entitled hyperalimentation supplies. However, if you obtain services that you are not eligible for, you may be required to reimburse the department for the amount paid on your behalf.

Out of Province Medical Program
This program assists clients with coverage for the balance of the cost of eligible medical or hospital services that were received outside of New Brunswick that were not completely covered by Medicare or a private health insurance plan.

Requests will be assessed on an individual basis when they occur.

There is no cost to eligible clients for approved out of province services.

Oxygen & Breathing Aids Program
This program assists clients of this department with coverage of respiratory equipment and supplies which are not covered by other agencies or private health insurance.

The period of eligibility for purchased equipment varies.

Eligible supplies and rentals may be (services are) paid monthly but quantities and frequencies are monitored. There is no cost to eligible clients for entitled oxygen and breathing aid services and equipment.

Ostomy / Incontinence Program
This program assists clients of this department with coverage for ostomy, catheterization and incontinence supplies which are not covered by other agencies or private health insurance plans.

Eligible services are paid monthly but quantities and frequencies are monitored. There is no cost to eligible clients for entitled ostomy, catheterization or incontinence supplies

Family Supports for Children with Disabilities
Website: www2.gnb.ca/content/gnb/en/services/services_renderer.10195.html

Family Supports for Children with Disabilities is a voluntary program that provides social work support and financial resources to families to assist with the care and support required to meet the special developmental needs of their child with disability. Services are intended to strengthen families and support parents in caring for their children.

Eligibility for the program looks beyond the child’s disability to examine all relevant factors that affect the child’s ability to participate in society.

In order to be eligible for the program, a family must have identified unmet needs as a result of raising a child with a disability. The child with a disability must:

  • have a severe disability that is life long and significantly limits a child’s ability to function in normal daily living. This includes children with medically complex conditions, physical disabilities, and/or intellectual impairment who may or may not have behavioral and/or emotional difficulties.
  • have a letter of support from a professional that is a member of a licensing body that speaks to the child’s limited ability to function in normal daily living. (For the purpose of this program, examples of professional who may verify a child’s limited ability to function in normal daily living include: physician/surgeon/nurse practitioner, optometrist, occupational therapist, physiotherapist, school psychologist, and/or speech language pathologist and social worker.)
  • be a resident of New Brunswick for the past three months.
  • have a valid New Brunswick Medicare card
  • be under 19 years of age.

A parent/guardian must:

  • be a resident of New Brunswick for the past three months with valid Medicare cards.
  • participate in an assessment of strengths and unmet needs to determine case plan including providing the documentation and additional family information and sign all related forms required.
  • financially participate in the case plan based on the Family Financial Contribution toward Services Scale, when applicable.

To apply for the program, a parent or guardian contacts the local office of the Department of Social Development.

A family who meets the pre-assessment qualifications will be contacted by a social worker to make arrangements to complete the application process. The application process includes providing information about the child and family’s strengths and unmet needs and the names of professionals or organizations providing services to the child and family. Information about family income will also be gathered to determine the amount of family financial contribution towards services, if any.

A case plan is developed based on an assessment of the child’s developmental needs, the child and family’s strengths and unmet needs. Service options provided to eligible families depend on the assessed unmet needs of the child and family and the resources available. Examples of service options include relief care reimbursement, supplementary child care for children over the age of 12, assistance with medical transportation, medical and rehabilitation equipment. Enhanced service options will be available for families raising children with disabilities with a high level of assessed unmet needs. These families may receive support to participate in specialized or intensive interventions, parent training or other applicable education programs for families raising children with disabilities.

The Family Supports for Children with Disabilities program has a two-pronged service delivery model which allows families to self-manage their case plan or request the support of a social worker. Families who opt for the self-managed model will initially meet with Social Development to determine their strengths and unmet needs to develop a case plan. The family would manage the services to address their needs themselves thereafter. Families who request the ongoing support of a social worker will meet with the social worker to determine their strengths and needs to develop a case plan and in addition receive regular contact, advocacy and support from the social worker.

Family-centered meetings are available to families involved in the program to provide the opportunity for family members and professionals to come together to identify key case plan objectives and priorities. Supports and services provided in both service delivery models are reviewed on an annual basis.

Disability Support Program

Disability Support Program Website

Provides personalized, flexible disability supports for persons with disabilities in the development of their personal disability support plans. It allows for the provision of independent facilitation and the use of person centered approaches to planning and designing disability supports.

You may qualify for this program if:

  • You are a resident of New Brunswick
  • You are 19 to 64 years of age
  • You have a long term disability (this does not include a medical condition that does not result in long term disability or services required to address drug, alcohol, nicotine or gambling addictions).
  • You require disability related supports in order to address unmet needs and to establish or maintain your living arrangement in the community, to assist or enhance the capacity of your natural support networks to provide supportin the community, or to help you participate in the community, thereby helping to avoid long-term inactivity and stress on yourself or your caregivers.
  • You require disability related supports in order to address unmet needs and to assist or enhance the capacity of your natural support networks to help you personally or to help you participate in the community.

Disability supports that might be provided under this program include:

  • Home Support Worker
  • Respite
  • Personal supports and assistance within and outside the home
  • Supports for community involvement and participation
  • Personal living skills training
  • Transportation supports that are disability specific
  • Technical supports and assistive devices not covered under other programs
  • Residential facility services

Some supports and services are currently provided under other government programs and will not be provided or funded under this program such as:

  • Addiction services
  • Vehicle retrofitting
  • Major home adaptations or subsidized housing
  • Mental health services
  • Employment services (except if provided through ADAPT agencies)
  • Child care services
  • Income support
  • Medical services or prescription drugs
  • Residential facility services

There are 3 main ways the application and information gathering process can be completed

  • by yourself or with help from your family or friends,
  • with help from staff of this department, Mental Health
  • with help from an independent facilitator

A financial assessment to determine your contribution towards the cost of approved disability supports will be completed. Your income will be considered in determining your financial contribution. There is no cost for the general facilitation services. If you do not agree with the decisions made by the department staff concerning your eligibility, financial contribution or your support plan, you may request an Administrative Review.

Housing, Disability Supports and Residential Services

Website: www2.gnb.ca/content/gnb/en/departments/social_development/housing.html

Housing Assistance for Persons with Disabilities

Programs are offered by this department and provide financial assistance for:

  • Homeowners with total household income at or below the applicable Housing Income Limit undertaking accessibility work to modify a dwelling occupied or intended to be occupied by persons with disabilities.
  • Homeowners modifying their property to create a secondary/garden suite for adult persons with disabilities.
  • Landlords undertaking accessibility work to modify rental properties with self-contained units having rents that are acceptable to this department and occupied or intended to be occupied by tenants with disabilities with income at or below the applicable Housing Income Limits.
  • Landlords undertaking accessibility work to modify rooming houses with bed unit rents acceptable to this department and occupied or intended to be occupied by tenants with disabilities.

Any individual who is restricted or lacks the ability (resulting from an impairment) to perform an activity in the manner or within the range considered normal may be eligible.
Other Conditions:

  • Modifications to existing dwellings must be housing related and/or provide access to permanently install, basic facilities within the dwelling.
  • All work shall conform to the requirements of the most current National Building Code.

Eligible Properties:

  • Any residential property where: work will be undertaken to improve accessibility for a disabled occupant/tenant.
  • Secondary/garden suites can only be created on existing family housing residential properties. The applicant must be able to demonstrate that the property can feasibly be converted to include a secondary or garden suite which will meet this department’s requirements. Units created shall be modest in size and amenities.
  • Additions to existing dwellings may also be eligible as long as they meet this department’s requirements.
  • Only properties that meet acceptable standards of health and safety are
    eligible.

For homeowners in need of disabled accessible modifications assistance is in the form of a forgivable loan up to a maximum of $10,000. Additional assistance may be available in the form of a repayable loan based on a household’s ability to repay.

Landlords are eligible for a forgivable loan for disabled modifications to a maximum of $10,000.

The maximum forgivable loan for the creation of a secondary/garden suite or an extension to an existing dwelling is $24,000. The applicant is required to produce equity or provide proof of other sources of financing to cover the cost of creating a secondary/garden suite or an extension which exceed the maximum forgivable loan available.

The housing response to an applicant’s particular situation is based on the needs of the applicant(s) and the most cost effective solution to address his/her current housing situation.

Rental Assistance Programs

Public Housing
This program provides subsidized rental accommodation for families and senior citizens who, because of low income experience difficulty in obtaining adequate and affordable housing in the private sector.

Accommodations are provided to low income households whose income is below the established income ceilings which are based on both the household size and whether the units are located in rural or urban areas.

Tenants qualifying for assistance through this program will have their rents reduced to 30% of the adjusted household income.

Rent Supplement Assistance Program
Provides assistance to households in need so that they may obtain affordable, adequate and suitable rental accommodation by subsidizing rents in eligible rental dwellings.

To be eligible for assistance a household must first be in at least one of the following situations:

  • They occupy a crowded or inadequate dwelling and they currently pay less than 30% of their income for shelter, but basic shelter costs for an adequate and suitable dwelling available in their market would consume 30% or more of their income.
  • They pay 30% or more of their income for shelter and an adequate and suitable dwelling available in their market area would consume 30% or more of their income.
  • They have a need for special purpose accommodation.

In addition, where the household does not have a special purpose housing need, the total household income must be at or below the Housing Income Limit which vary by household size and area of the province.

Tenants qualifying for assistance through this program will have their rents reduced to 30% of the adjusted household income (for rent, heat, hot water, fridge & stove). Landlords will receive the difference between the rent paid by the tenant and the agreed upon market rent. To make this assistance available, this department and the owner sign an agreement, designating a number of housing units to be subsidized (agreements can be renewed). All units selected will comply with property standards acceptable to this department. Annually, during the tenure of the agreement market rents may be adjusted upward to reflect any increase in market rents for similar accommodations in the area. The department selects households in need to be occupants of the units. Other than for the payment of the supplement by this department the full normal relationship between landlord and tenant will exist between the owner and the eligible tenant(s).

Non-Profit Housing Program

This program provides assistance to private non-profit organizations, including cooperative groups, to assist households who are in need to obtain affordable, adequate and suitable rental accommodations.

Eligibility is determined by the criteria established by the individual non- profit/cooperative agreements.

Not all units are subsidized; however, subsidized rental accommodations are available in some locations to low income rental household tenants qualify for assistance through the individual Non-Profit group or cooperative.

Rural and Native/Basic Shelter Rental Program

Assists households in need obtain affordable, adequate and suitable rental housing in rural communities.

Assists eligible off-reserve native and non-native households to obtain affordable, adequate and suitable housing in rural communities with a population of less than 2,500 residents.

Subsidized rental accommodations are provided to low income rental households whose income is below the established “income ceilings” which vary by household size and by areas within the province.

Tenants qualifying for assistance through the Rural and Native/Basic Shelter Rental Program will have their rents reduced to 30% of the adjusted household income.

Rental Construction, Acquisition and Repair Programs

Rental Residential Rehabilitation Assistance Program

Provides financial assistance to owners / landlords for mandatory repairs to self- contained units that are substandard and rented to low income households.

A property is eligible if it meets the following requirements:

  • It is owned by a private entrepreneur, or by a non-profit corporation or housing co-operative that is not receiving any government housing assistance.
  • It contains one or more self-contained units, rented or intended to be rented to occupants with incomes below the established “income ceilings” set by the Province (this Department) and Canada Mortgage and Housing (CMHC).
  • The post – RRAP rent charge will be at or below levels established by this Department and CMHC.

The property is at least five years old and lacks basic facilities or requires major repair in one of the following areas:

  • structural
  • fire safety
  • heating
  • plumbing
  • electrical

The amount you may receive is based on the cost of mandatory repairs and the number of eligible self-contained units in the project. The assistance is in the form of a forgivable loan. The maximum amount you may receive for each self-contained unit is $24,000. With the exception of non-profit organizations owners must contribute 25% of the total cost of mandatory repairs. All approved applicants must enter into a rental agreement to ensure that rents remain affordable to low-income occupants during the earning period of the loan.

If mandatory repairs cost more than the maximum amount available, you must provide the difference. All mandatory health and safety repairs must be completed.

Rooming House Rehabilitation Assistance Program

Provides financial assistance to owners/landlords for mandatory repairs to rooming houses with bed units that are affordable to low income occupants.

A property is eligible if it meets the following requirements:

  • it is owned by a private entrepreneur or a non-profit corporation or a housing co-operative that is not receiving any government assistance;
  • it is a rooming house or hostel containing more than three bed units which are rented to people not related to the owner;
  • it is intended to serve as permanent accommodation;
  • rents charged will be at or below levels established by the Province (this Departments) and Canada Mortgage and Housing (CMHC);
  • the property is at least five years old and lacks basic facilities or requires major repair in one of the following areas:
    • structural
    • fire safety
    • heating
    • plumbing
    • electrical

Properties which do not operate as a bonafied rental property are not eligible for rooming house RRAP funding (i.e. nursing homes, care facilities, special purpose housing).

The amount you may receive is based on the cost of the mandatory repairs and the number of eligible beds in your rooming house or hostel. The assistance is in the form of a forgivable loan. The maximum amount you may receive for each bed unit is $16,000. With the exception of non-profit organizations owners must contribute 25% of the total cost of mandatory repairs. All approved applicants must enter into a rental agreement to ensure that rents remain affordable to low-income occupants during the earning period of the loan.

If mandatory repairs cost more than the maximum amount available, you must provide the difference. All mandatory health and safety repairs must be completed.

Rental Conversion Program

Provides financial assistance to owners/landlords to convert non-residential properties into affordable self-contained rental housing units and/or bed-units to be occupied by low income households.

A property is eligible if it meets the following requirements:

  • Properties owned by private entrepreneurs, non-profit corporations, co- operatives or Municipalities who wish to convert non-residential properties into bona fide affordable permanent rental accommodations are eligible. A legitimate landlord tenant relationship must exist.
  • The newly converted property will have to contain more than 3 bed units or one or more self-contained units to be rented to occupants with incomes at or below the applicable income threshold.
  • The post-RRAP rent charge will be at or below levels established by this Department. The project must be financially viable based upon the agreed upon post-RRAP rents.

Properties which do not operate as bona fide rental enterprises are not eligible for RRAP conversion assistance (i.e. nursing homes, care facilities, special purpose housing).

The amount you may receive is based on the cost of eligible work and the number of eligible units within the project. The assistance is in the form of a forgivable loan. The maximum amount you may receive for each self-contained unit is $24,000. The maximum forgivable loan per bed unit is $16,000. With the exception of non-profit organizations, owners must contribute 25% of the total mandatory repairs. All approved applicants must enter into a rental agreement to ensure that rents remain affordable to low-income occupants during the earning period of the loan.

If mandatory repairs cost more than the maximum amount available, you must provide the difference. All mandatory health and safety repairs must be completed.

Shelter Enhancement Program

Provides financial assistance:

  • To repair/rehabilitate emergency shelters and second stage housing for victims of family violence to an acceptable standard of health, safety and security for occupants and accessibility for persons with disabilities.
  • To increase the number of emergency shelters and second stage housing units available to women and children or youth who are victims of family violence.

Non-profit corporations or charities which have the operation of housing for abused women and their children as a principal objective.

Assistance is in the form of a forgivable loan and is based on the cost of the Eligible Work. The maximum forgivable loan per unit is $24,000.

Assistance for a new project is in the form of a fully forgivable loan. Eligible sponsor groups may receive funding for up to 100% of the project capital costs.

Emergency Shelters or Second Stage housing projects in need of renovations must be substandard or deficient and require major repair or be lacking in basic facilities in at least one of the following categories:

  • Structural
  • Plumbing
  • Heating
  • Building security
  • Electrical
  • Accessibility
  • Fire safety
  • Children’s area

All mandatory repairs necessary to bring the property up to minimum levels of health and safety must be completed.

Eligible new project costs may include: Land acquisition; Municipal servicing; Landscaping; Construction, Acquisition and rehabilitation, or conversion; Hard furnishing; Soft costs; and Appropriate building security provisions.

Affordable Housing Program

Provides assistance to private entrepreneurs, private non-profit corporations (includes off-reserve native population), and co-operatives for the construction, acquisition & rehabilitation, conversion and operation of rental housing projects.

A development proposal is eligible if it meets the following requirements:

  • Eligible projects must create basic affordable rental units that would rent at or below the average market housing rents or prices for comparable housing in a community or area.
  • Projects may be developed through new construction, the purchase of existing housing with or without subsequent rehabilitation and the conversion of existing buildings.
  • Eligible tenants include families, seniors, non-elderly singles, disabled households, persons with special needs. Supportive housing programs may also be used to assist vulnerable seniors and adults to help them maintain or resume independent living it their own home.
  • All new construction projects must conform to current design & building standards. Existing buildings must conform to acceptable standards, as determined by this department.
  • Private non-profit organizations must incorporate under provincial or federal legislation.

A proposal is to contain the following specific information:

  • information on sponsoring group
  • development plans
  • target group
  • site selection consideration
  • concept proposal
  • additional cost effectiveness considerations
  • development schedule

Assistance is in the form of a forgivable loan and is based on the cost of eligible work and the number of eligible self-contained units or bed units within a project. The maximum forgivable contribution for projects sponsored by non-profit groups is $40,000 per unit and may include 100% of the units within a project. Private entrepreneurs are eligible for a maximum forgivable contribution of $40,000 per unit, limited to no more than 50% of the total units within a project. Borrowers will enter into a Mortgage Agreement with this department to ensure that units remain affordable to low and moderate income households.

Interest free personal development funding loans are provided to assist eligible non-profit & co-operative sponsors of projects to carry out the activities required to develop a project proposal to the point where a commitment of assistance can be made.

Where situations warrant rental subsidies (Rent Supplements) may be provided to ensure units are affordable to low-income households. Tenants qualifying for assistance through the Rent Supplement Program will have their rents reduced to 30% of the adjusted household income. Landlords will receive the difference between the rent paid by the tenant and the market rent agreed to under a rental agreement.

Home Repair, Completion and Purchase Programs

Home Ownership Program

Provides financial assistance to low and modest income families to help them buy or build a modest first home.

Families or individuals with total household incomes below $40,000, and who can obtain private financing such that when combined with our funding would result in the total acquisition/construction of the unit.

You must also:

  • Be a first-time home owner or be living in a substandard housing unit.
  • Be a resident of New Brunswick and have been living here for at least one year.
  • Have a good credit rating and meet all financial institution lending requirements for obtaining a first mortgage. Applicants are not required to have a down-payment.
  • Any type of modest housing which qualifies for a 25-year conventional mortgage, or a 20-year mortgage in the case of a manufactured home, may be eligible.

If purchasing an existing unit:

  • The department will provide assistance in the form of a repayable loan for 40% of the purchase price of the unit.
  • Eligible applicants must meet all lending requirements of their financial institution (bank, credit union, caisse populaire, trust company).

If building a house:

  • The department will provide basic assistance in the form of a repayable loan to a maximum of $75,000. The Department’s financial contribution is not to exceed 50% of the total house costs. The applicant would have to provide proof of private financing of a sufficient amount that when combined with our assistance would ensure completion of the house.
  • The Total Debt Service Ratio for new construction loans should not exceed 42%.
  • Whether you are purchasing or building a house, the loan will be repaid at 0% interest for those households with incomes less than $30,000. For each $1,000 of adjusted income above $30,000, the interest rate will increase by 0.5% until it equals the provincial borrowing rate.
  • Loans will be amortized over a period not to exceed 25 years, and will be subject to terms of one year.

Federal/Provincial Repair Program

Provides financial assistance for:

  • Low income homeowners occupying existing substandard housing to repair, rehabilitate or improve their dwellings to a minimum level of health and safety.
  • Modifications to low income homeowner and rental units to improve the accessibility of the dwelling for disabled occupants.
  • Adaptations for low income seniors who have difficulty with daily living activities in the home.
  • Provides assistance for limited modifications to eligible households to accommodate an aging parent.

To qualify:

  • the household income must be below the established “housing income limits” which vary by household size and by geographical areas within the province.
  • you must own the home and live in it
  • your home must require major repairs or lack basic facilities.
  • modifications are required for people with disabilities must be housing related and/or provide access to permanently installed, basic facilities within the dwelling.
  • adaptations required for seniors must facilitate and prolong independent living (i.e. using the kitchen & getting around hallways)

For homeowners in need of major repairs and or disabled accessible modifications assistance is in the form of a loan a portion of which may not have to be repaid. The maximum forgivable loan per housing unit is $10,000 for regular repairs and $10,000 for disabled accessible items. The amount of forgivable loan is based upon a sliding income scale and the amount of required repairs. The loan amount is at the provincial borrowing interest rate and can be repaid over a period of up to 15 years.

Homeowner households may be eligible for a forgivable loan for both disabled accessible modifications and other major repair items (i.e. structural, electrical) to a maximum of $20,000.

Seniors are eligible for a forgivable loan for minor adaptations to facilitate independent living to a maximum of $3,500.

Landlords are eligible for a forgivable loan for disabled modifications to a maximum of $10,000.

Home Completion Loan Program

Provides financial assistance to low and modest income families to help them complete their partially constructed homes.

Families or individuals with total household incomes below $40,000, and who are occupying or will be occupying a partially finished home requiring at least one major repair item.

You must also be a resident of New Brunswick, and have been living there for at least one year.

The department will provide financial assistance in the form of a repayable loan, sufficient to complete the home, to a maximum allowable amount of $40,000. The loan will be repaid at an interest rate of 0% for those households with an adjusted income less than $30,000. For each $1,000 of adjusted income above $30,000, the interest rate will increase by one half of 1% until it reaches the provincial borrowing rate.

Loans will be amortized over a period not to exceed 25 years and will be subject to terms of one year.

The Total Debt Service Ratio of the household including the Home Completion Loan must not exceed 42%.

Nursing Home Services

Nursing home services are intended for individuals who are medically stable and who need nursing care. Services in nursing homes emphasize the resident’s physical, social and psychological independence. These services include resident care, resident support, plant and maintenance and general administration. Nursing homes are staff with registered nurses, licensed practical nurses, resident attendants, and dieticians, personnel in laundry, kitchen, activation, maintenance and administration.

This department must approve all admissions to nursing homes. Staff from the department will determine a person’s eligibility by looking at their long term health care and social needs. Going into a nursing home is voluntary. If a person can afford to pay their nursing home costs, they must do so. If a person feels they cannot afford the costs, they can apply to this department for a subsidy.

There are 64 licensed nursing homes in the province’s eight regions with 4427 beds. Most nursing homes are independently owned by a board of directors and are formed under the provinces Companies Act, as non-profit organizations.

The Nursing Home Services Branch of this department is responsible for the Nursing Home Program, with actual nursing home services being provided through licensed nursing homes.

Nursing homes are inspected on a regular basis.

All nursing home residents are entitled to receive medications approved under the New Brunswick Prescription Drug Program at no cost. Residents in receipt of provincial assistance from this department are entitled to retain a personal comfort and clothing allowance. The comfort and clothing allowance covers expenses associated with personal items, clothing, medication not covered by the New Brunswick Prescription Drug Program and over the counter medications not routinely supplied by the nursing home. Residents who are subsidized are also entitled to a health card providing such benefits as eye glasses, hearing aid and other specific health supplies and are eligible to access the HST rebate.

For a complete listing of Licensed Nursing Homes in New Brunswick, go to Licensed Nursing Homes in New Brunswick website.

For information on a Special Care Home in your region, visit the Special Care Home website or call your regional office of Social Development.

Special Care Homes and Community Residences Licenses

Community Placement Residential Facilities, including Special Care Homes and Community Residences, are approved under The Family Services Act to provide care and supervision to individuals in need of special assistance. The Minister shall approve residential facilities that meet the criteria and standards prescribed by the Minister or by regulations.

The Minister shall issue a certificate of approval to applicants who want to operate a residential facility where:

  • an application has been received;
  • a need for such a service exist;
  • the appropriate fees have been paid;
  • the district medical health officer has given a written statement of compliance with general health standards;
  • an officer appointed under the Fire Prevention Act has given a written statement indicating that the residential facility meets fire prevention standards and building standards;
  • a criminal record check and a check with this Department have been conducted on all staff; and
  • the Minister is satisfied that the residential facility complies with all other standards and criteria prescribed by the regulations and by the Minister.

Approvals are only granted for a period of up to a year therefore operators need to re-apply annually.

A person who wishes to operate a residential facility may apply for an approval by contacting this Department.

Career Development Opportunities for Persons with Disabilities

Visit the website

Provides career development opportunities to support New Brunswickers with disabilities who are receiving social assistance, achieve their goals.

Career development services are offered to all clients with disabilities receiving social assistance that have potential for employment.

If you are not receiving help with employment or career planning, ask your case manager to refer you to a career development case manager.

A Career Development Opportunities case manager can help:

  • set possible goals
  • develop a personal plan
  • answer questions or concerns relating to training or employment
  • refer you to available services and programs

Family Income Security Appeal Board

Visit the website

PO Box 1795, Station Main
Moncton, NB E1C 9X6
Telephone: (506) 856-3478
Fax: (506) 856-2676
E-mail: [email protected]

This department makes hundreds of decisions every day. If you disagree with a decision made about your case, you can appeal.

You have the right to appeal if:

  • the department is taking too long to make a decision about your assistance,
  • your request for assistance was turned down,
  • some or all of your assistance was stopped, or
  • you have not been granted enough assistance for your needs.

The Appeal Board permits clients to seek an independent review of a departmental decision. It is a quasi-judicial, independent tribunal, based on Administrative Law of Natural Justice. The Appeal Board is established under the Family Income Security Act and Regulations.

There are two steps to follow if you wish to appeal:

1. Request for Review

Ask an employee of the department for a Request for Review form. You have 30 working days to fill out the form and send it to the local regional office of this department.

An area reviewer who is knowledgeable about the Family Income Security Act and Regulations will review your case.

Within 15 working days of receiving your request, the area reviewer will make a decision on your case and send you a letter letting you know the outcome.

The area reviewer may decide in your favour and overturn the department’s decision, or agree with the original decision and turn down your request. The area reviewer’s decision is based on the information you have provided and the Family Income Security Act and Regulations.

2. Request for Appeal

If you are unhappy with the area reviewer’s decision, you can have the Board hold a hearing to review your case.

The Appeal Board is separate from the department. Its members are people from your community who do not work for the department. Their job is to provide applicants and clients with an independent review of a departmental decision.

You will receive a Request for Appeal form if the area reviewer turns down your request. You have 20 working days to fill out this form and send it to the address on the form. The Board will send you a Notice of Hearing letter that will tell you the date, time and place of your appeal.

DEPARTMENT OF TRANSPORTATION AND INFRASTRUCTURE

Department of Transportation and Infrastructure
Visit the website

Telephone : (506) 453-3939
Fax : (506) 453-7987
Email : [email protected]
PO Box 6000
Fredericton, NB E3B 5H1

Ability NB
Visit the website

Suite 102, 440 Wilsey Road
Fredericton, NB  E3B 7G5
Telephone: (506) 462-9555
Toll Free: (866) 462-9555
Fax: (506) 458-9134
Email: [email protected]

VEHICLE RETROFIT PROGRAM

The Department of Transportation and Infrastructure is partnering with Ability New Brunswick on a pilot project that will see the non-profit organization administer the province’s vehicle retrofit program.

This program is designed to increase the mobility of persons with a disability residing in the province of New Brunswick by providing financial assistance towards the cost of supplying and installing eligible retrofitting and accessibility features for vehicles.

Eligible applicants include individual residents, organizations, municipalities or private companies providing transportation services to persons with a disability, all of which must reside or be based within the province of New Brunswick.

Some examples of features eligible for assistance under the program include the following:

  • Wheelchair/scooter lifts and ramps
  • roof, floor and door alterations (if part of an accessibility retrofit)
  • special needs seating
  • hand controls
  • wheelchair tie downs and occupant restraint systems

Consideration may be given to other features not listed above.

Ability NB’s Vehicle Retrofit Program is designed for access to transportation to increase the mobility of persons with a disability that are residents within the province by financially assisting in the retrofitting of vehicles. The following terms and conditions apply:

  • 80% of the cost of eligible accessibility features for a new or existing vehicle to a maximum total grant of $8,000.00.
  • Taxes are the responsibility of the applicant.
  • Sales tax on some accessibility features may be rebated by the Department of Finance, Province of New Brunswick.
  • Renewable every 8 years for individuals, 5 years for organizations.

Note: The grant must be used within 6 months from the date on the letter of approval. It is the responsibility of the applicant to request an additional 6 month extension if required; otherwise, the grant will expire and a new application will be required.

To be eligible for a grant the vehicle must have a valid Safety Inspection Sticker. The Department may require an inspection prior to approval of a grant.

MEMBERS OF THE PROVINCIAL GOVERNMENT

Members of the Legislative Assembly

http://www1.gnb.ca/legis/bios/58/index-e.asp

Members of the Executive Council

http://www2.gnb.ca/content/gnb/en/contacts/minister_list.html

or contact PCSDP at (800) 442-4412.

NB HUMAN RIGHTS COMMISSION

Website: www.gnb.ca/hrc-cdp

751 Brunswick Street
PO Box 6000
Fredericton, NB E3B 5H1
Telephone: (506) 453-2301
Toll Free: (888) 471-2233
TTY: (506) 453-2911
Fax: (506) 453-2653
E-mail: [email protected]

In New Brunswick, as in the rest of Canada, people are protected by law from many types of discrimination. This law is the New Brunswick Human Rights Act. The New Brunswick Human Rights Commission enforces that law. It promotes equality and investigates and tries to settle complaints of discrimination and harassment. If a complaint cannot be settled, a tribunal can hear the evidence. If it decides that there was discrimination, it can issue orders to correct it.

The Human Rights Act is a provincial law that prohibits discrimination and harassment in:

  • employment
  • Public services:
    • schools
    • stores
    • motels
    • hospitals
    • police
    • and most government services
  • housing
  • publicity
  • certain associations

The grounds of prohibited discrimination are:

  • race
  • sex
  • colour
  • sexual orientation
  • national origin
  • physical or mental disability
  • place of origin
  • social condition, which includes source of income, level of education and occupation
  • ancestry
  • religion
  • age
  • political belief or activity
  • marital status
  • gender identity or expression
  • family status

If you think you are being discriminated against or harassed based on the prohibited grounds listed above you can file a complaint with the Human Rights Commission. You do not need to be a citizen or landed immigrant. It does not cost anything, and it is illegal for someone to penalize you because you file a complaint.

OFFICE OF THE CHILD & YOUTH ADVOCATE

Website: www.gnb.ca/0073/Child-YouthAdvocate/index-e.asp

548 York Street
PO Box 6000
Fredericton, NB E3B 5H1
Find this location on Google Maps
Telephone: (506) 453-2789
Toll-free: (888) 465-1100
Fax: (506) 453-5599
E-mail: [email protected]

What the Office does…

  • Listen to the needs and concerns of area children and youth.
  • Ensure that your rights and interests are protected.
  • Make sure your views are heard in the appropriate forums.
  • Investigate complaints you may have about how previous situations were handled by government agencies.
  • Assure you have proper access to the appropriate services.
  • Continually monitor laws and policies to make sure they are not only fair to you, but that they are followed properly as well.
  • Report on the availability, effectiveness, responsiveness and relevance of child and youth services in your community.
  • Act as advocate for the rights and interests of children and youth in general.

What the Office does not do…

  • Act as an advocate for the rights and interests of parents or adults.
  • Act as legal counsel in any fashion.

If you are unsure if we are the right place to get help for you, please contact us. We’ll either help you or direct you to the best place to find the answers you need.

Inquiries and requests for advocacy can be made to the Child & Youth Advocate in writing, by fax, over the phone, via email, or in person (by appointment). The services of the Child & Youth Advocate are free.

OFFICE OF THE OMBUDSMAN

Website: www.ombudnb.ca/site/en/

548 York Street
PO Box 6000
Fredericton, NB E3B 5H1
Find this location on Google Maps
Telephone: (506) 453-2789
Toll-free: (888) 465-1100
Fax: (506) 453-5599
E-mail: [email protected]

The Ombudsman is an officer of the Legislative Assembly, and is independent of government.

The Office of the Ombudsman currently has responsibilities under five statutes.

In accordance with the Ombudsman Act, the office conducts independent and confidential investigations into complaints from individuals regarding administrative matters.

In conducting an investigation, staff of the Office of the Ombudsman may be required to critically analyze and review policies, procedures, legislation, case law, and examine government records. Also, information is obtained from officials either through meetings or correspondence. In addition to receiving information from clients through interviews or correspondence, investigators may obtain additional information through site visits conducted throughout the province.

As a result of the information gathered through the investigation, the Office of the Ombudsman makes a finding. If, on the conclusion of the investigation, the finding supports the client’s complaint, the Ombudsman will facilitate a resolution, or in the alternative, make a recommendation for corrective action. The Ombudsman does not have the authority to require the government to act; however, negotiation has proven to be very effective. Where there is insufficient evidence to establish that the complaint is justified, the investigation is discontinued and the client is advised of the results in writing.

SERVICE NB

Website: www.snb.ca
Telephone
Toll free in NB: (888) 762-8600
From outside NB: (506) 684-7901
E-mail: [email protected]

This corporation is owned by the Province of New Brunswick with a mission to improve the delivery of government services to the public. This includes over 200 government services provided on behalf of various government departments and agencies.

TREASURY BOARD

Visit the website

Equal Employment Opportunity Program

PO Box 6000
Fredericton, NB E3B 5H1

Toll-free: (855) 825-3367

E-mail: [email protected]

The Equal Employment Opportunity (EEO) Program was established in 1984. The objective of the EEO Program is to provide a more balanced representation of qualified designated group persons in the public service by helping individuals find meaningful employment with opportunities for advancement.

To be eligible for the program, candidates must be residents of New Brunswick and be members of one of the following designated group:

  • Aboriginal: an Aboriginal person is a North American Indian, a member of a First Nation, Métis, or Inuit who identifies with the Aboriginal community culturally and/or linguistically. Métis are people who have Aboriginal ancestry, who self-identify as Métis, and who are recognized by the Métis Nations. Inuit are the Aboriginal inhabitants of Northern Canada.
  • Persons with disabilities: persons with disabilities are individuals who have a long term or recurring health condition that limits the kind or amount of activity that they can do in the workplace because of a physical, intellectual, sensory, psychiatric or learning limitation.
  • Members of visible minorities: members of a visible minority group are persons in Canada, other than Aboriginal peoples, who are non-Caucasian. Some people who are members of a visible minority group were born in Canada; others have come here from other countries.

You can register online for the EEO Program, using the government e-recruitment web based resource. Please allow up to 15 business days for your application to be reviewed. Eligible candidates will receive a letter confirming that their registration has been approved.

This department provides funding to other departments (Part I) and school districts (Part II) of the New Brunswick public service who hire EEO candidates.

Two funding options are available:

  • Effective April 1, 2017, the EEO Program can contribute up to 50% of the salary to a maximum of $20,000 a year for a maximum of two years.
  • Effective April 1, 2017 the EEO Program can contribute $333 a month to a department who has hired an EEO candidate that receives a disability pension or who can only work limited hours per week due to their health condition for a maximum of five years.

Please refer to the Public Service Labour Relations Act First Schedule for a detailed list of Part I and Part II: http://laws.gnb.ca/en/showdoc/cs/P-25.

There is an Equal Employment Opportunity (EEO) Coordinator within each department. Part of their role is to promote the EEO Program within their own department and school districts and answer questions from EEO candidates. EEO candidates are encouraged to contact EEO Coordinators directly about potential employment opportunities and when applying for a competition.

Once registered with the EEO Program, EEO candidates can apply to “in-service” competitions.

Call the Equal Employment Opportunity (EEO) Program toll free: 1-855-825-3367 .

Back to top